keyboard and mouse stop working on xp password screen

  • Thread starter Thread starter seatzie
  • Start date Start date
S

seatzie

Trying to help a friend out, they have a logitech wireless keyboard
and mouse, which plugs into the ps2 ports then the usb port, when the
pc boots up and gets to the log on screen one of 2 things generally
happens

1 - when they type in the password, as soon as they get to the last
letter of the password the keyboard stops working so they can't press
enter

2 - if you swirl the mouse around before using the keyboard, after a
couple of swirls the cursor on the password box stops flashing and
keyboard and mouse are not usable

I have switched to a ps2 keyboard and mouse as well but that doesn't
change anything.The keyboard does work if you enter the bios settings
on boot up

Also on reboot using the reset switch (only way to get the machine up
again) when it runs the disk check it says the volume serial of the
hard disk is
2618-dead which looks suspicious but I can't find anything on the net
which points to that being a virus.

All help greatly appreciated
Darren
 
seatzie said:
Trying to help a friend out, they have a logitech wireless keyboard
and mouse, which plugs into the ps2 ports then the usb port, when the
pc boots up and gets to the log on screen one of 2 things generally
happens

1 - when they type in the password, as soon as they get to the last
letter of the password the keyboard stops working so they can't press
enter

2 - if you swirl the mouse around before using the keyboard, after a
couple of swirls the cursor on the password box stops flashing and
keyboard and mouse are not usable

I have switched to a ps2 keyboard and mouse as well but that doesn't
change anything.The keyboard does work if you enter the bios settings
on boot up

Also on reboot using the reset switch (only way to get the machine up
again) when it runs the disk check it says the volume serial of the
hard disk is
2618-dead which looks suspicious but I can't find anything on the net
which points to that being a virus.

All help greatly appreciated
Darren
Click to expand...

Hey i have a Labtec wirless mouse an keybored and the probblem i a
having is that on the mouse the right hand button keeps not working
know this wont help you but i think that there is a probble whic
accurs in both are pcs.
Please can someone help me Darren thanx

Crai
 
I don't know if this is the case but generally Logitech Wireless Keyboards
are either USB or PS/2. If both connections are available typically you will
have two ps/2 connectors (1 for mouse and 1 for keyboard) and 1 USB connector
(works for both). You should either plug in both the ps/2 connectors or just
the USB connector. Pluging all 3 will cofuse the tarntation out of your
computer.

Chris
 
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