kernel_data_inpage_error

  • Thread starter Thread starter Cindy
  • Start date Start date
C

Cindy

My computer is just shutting off and this message appears
kernel_data_inpage_error
It says it does this to save the computer.

Any ideas?
I have been trying to run Norton and it does this too.
Cindy
 
Cindy said:
My computer is just shutting off and this message appears
kernel_data_inpage_error
It says it does this to save the computer.

Any ideas?
I have been trying to run Norton and it does this too.
Cindy

Here my reply to your other post with the same header:
By the looks of looking at your other post which it doesn't have lots of
info for any helper to be able to help and give you a fix!.
You have a Hardware problem or your Hard drive going dead or a RAM
problem!!!!.

Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

If the above doesn't help, back up your data try the info below:
http://www.michaelstevenstech.com/XPrepairinstall.htm

You can use Recovery Console to perform a Repair/Install of the XP by doing
these steps:
Description of the Windows XP Recovery Console
http://support.microsoft.com/kb/314058/
HTH.
nass
 
Cindy

I doubt running Norton will help.

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793989.aspx

A page of kernel data was not found in the pagefile and was not read
into memory. This might be due to incompatible disk or controller
drivers, firmware, or hardware.
Source: http://aumha.org/a/stop.htm

It may be helpful if you post an exact copy of the Stop Error Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

Check the hard drive for bad sectors by running chkdsk /f /r

You need to be aware that running chkdsk can take hours

Have you made any recent changes to RAM memory? How many memory sticks
are installed? Test the RAM
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Please see your other post, your Machine infected by a viral infestation and
you need to clean up then we can troubleshoot the software issue.
Thank you.
 

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