From: "Melissa" <
[email protected]>
| In trying to free up some disk space, I ran across this file in
| C:\Windows\Temp. It says it is a protected operating system file and is
| about 52M. I Googled it, and checked the Microsoft Knowledge Base, but
| didn't find it. Is this a valid system file? TIA
Read what Wesley has replied with. This is NOT normal.
It would be helpful to read the following information…
“How to perform a clean boot in Windows XP”
http://support.microsoft.com/kb/310353
And run AV scans using the the following Multi AV Scanning Tool in a Clean Boot...
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.
http://www.ik-cs.com/multi-av.htm
Additional Instructions:
http://pcdid.com/Multi_AV.htm
* * * Please report back your results * * *