G
Guest
gI have been using Outlook for many years. It has always been somewhat
annoying that Outlook does not allow one to print a single page of a message
(even though it helpfully offers to print the even or odd pages, whatever use
that may have!). After limping along for years (editing the message before
printing, sending off to pdf, etc.) I innocently decided to go to
support.microsoft.com to report this "problem". This is where my small
annoyance turned into HUGE ANGER. Allow me to explain....
First of all, there was no place (repeat, no place) to allow you to report
problems. It turns out that you can ask a question, or provide feedback on
the support site, but "problem ? What problem ???". The closest thing I could
find was the "let us support you for 35 quid (that is pounds sterling for
non-UK readers), ask your question here!" page. When I started this page, it
asked me for the product ID (fair enough) but then when I went to Outlook to
find my Product ID. I was given a read only display which I could not cut and
paste. I don't know about you, but trying to copy 20 random numbers by hand
from one screen to another is not exactly my favourite past time. So I went
back out, and found a "provide feedback" page, which turned out to be
soliciting feedback on the "efficacy of the web support". However, the
comment box in this would only take about 80 characters before stopping, so
obviously, I could not provide the feedback.
So I ended up here, probably likely to be accused of an entirely
inappropriate posting!.
I never post anything anywhere! However, I must say that this time, I am
really annoyed.. And all I wanted to do was tell microsoft how to improve
their product for the millions that are stuck with using them day in and day
out, and day in and day out, and day in, and day out.....
Cheers from the UK
annoying that Outlook does not allow one to print a single page of a message
(even though it helpfully offers to print the even or odd pages, whatever use
that may have!). After limping along for years (editing the message before
printing, sending off to pdf, etc.) I innocently decided to go to
support.microsoft.com to report this "problem". This is where my small
annoyance turned into HUGE ANGER. Allow me to explain....
First of all, there was no place (repeat, no place) to allow you to report
problems. It turns out that you can ask a question, or provide feedback on
the support site, but "problem ? What problem ???". The closest thing I could
find was the "let us support you for 35 quid (that is pounds sterling for
non-UK readers), ask your question here!" page. When I started this page, it
asked me for the product ID (fair enough) but then when I went to Outlook to
find my Product ID. I was given a read only display which I could not cut and
paste. I don't know about you, but trying to copy 20 random numbers by hand
from one screen to another is not exactly my favourite past time. So I went
back out, and found a "provide feedback" page, which turned out to be
soliciting feedback on the "efficacy of the web support". However, the
comment box in this would only take about 80 characters before stopping, so
obviously, I could not provide the feedback.
So I ended up here, probably likely to be accused of an entirely
inappropriate posting!.
I never post anything anywhere! However, I must say that this time, I am
really annoyed.. And all I wanted to do was tell microsoft how to improve
their product for the millions that are stuck with using them day in and day
out, and day in and day out, and day in, and day out.....
Cheers from the UK