Just installed Outlook - recipients not receiving my email for hours

  • Thread starter Thread starter Claudia Sheridan
  • Start date Start date
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Claudia Sheridan

I recently reinstalled Windows XP Professional and yesterday I installed
Microsoft Office 2003 (just Outlook and Word). From the previous windows
installation I had backed up my pst files and rules etc and so I replaced
them back on this new installation.
Now I am having a major problem where I am receiving emails no problem but
recipients are not receiving my sent emails until several hours after I send
them.
The messages 'seem' to be sent ok on Outlook (no errors or anything) and
they don't lie in my outbox - they appear in the sent items folder
immediately as expected. I've even tried sending from my yahoo webmail (to
confirm that Yahoo is not the problem) and indeed emails send fine from
yahoo itself, so the problem is definitely ocurring somewhere on my outlook.
I would also like to know how to completely remove all traces of Outlook so
I can do a fresh install and deal with the problem from there (if it happens
again) as I'm worried I may have messed something up restoring the backup (I
originally used Backrex but it resintalled all my stuff to a windows
system32 folder and i had to reinstall outlook etc - a mess).
Can someone help - even just to tell me how to totally remove all my outlook
info so that when i reinstall it it will truly be 'fresh'?

Thanks,

Claudia
 
Update: Sort of resolved this.... but still more mystery...

I should have mentioned that I was actually using my ISP's smtp server
(smtp.wanadoo.co.uk) and not Yahoo's, so sending from within yahoo mail
didn't really mean anything..!

My update is this - I have managed to resolve this using a different smtp
server (while connected to a different ISP: smtp.tiscali.co.uk) - but this
still doesn't explain why Outlook Express was sending emails fine using the
earlier ISP's smtp server (smtp.wanadoo.co.uk). Is there some difference
between Outlook and OE in this respect?

Another thing i am curious about now is the relationship between OE and
Outlook - while I was updating this post in OE, i clicked accidentally on
'Reply' rather than "Reply Group" and i got an alert from Outlook telling me
that OE was trying to access it's addressbook. What was happening there?!

Aaghhh - so many questions! But mainly I am puzzled over why Outlook
Express was able to send mail while connected to smtp.wanadoo.co.uk and
Outlook wasn't. It wasn't like Outlook was configured to only use the
tiscali connection because i only installed tiscali while resolving this
(wanadoo was the only connection available after my fresh installation) -
besides, I have Outlook configured to use any available connection (IE/third
party option). To solve this mystery i really need to find out in-depth
info on the relationship between Outlook's configuration and the smtp
server... can anyone help?
 
My update is this - I have managed to resolve this using a different smtp
server (while connected to a different ISP: smtp.tiscali.co.uk) - but this
still doesn't explain why Outlook Express was sending emails fine using the
earlier ISP's smtp server (smtp.wanadoo.co.uk). Is there some difference
between Outlook and OE in this respect?
Click to expand...

The difference was most likely one of time - once the message has been
given to your ISP's server (which it has been if it's in Sent Items),
delivery of the message is entirely up to the server. It may just be that
the wanadoo servers were slow that day...
Another thing i am curious about now is the relationship between OE and
Outlook - while I was updating this post in OE, i clicked accidentally on
'Reply' rather than "Reply Group" and i got an alert from Outlook telling me
that OE was trying to access it's addressbook. What was happening there?!
Click to expand...

Outlook is installed as your default mail client, so OE was just doing what
it's supposed to and using Outlook to send an email message.
Aaghhh - so many questions! But mainly I am puzzled over why Outlook
Express was able to send mail while connected to smtp.wanadoo.co.uk and
Outlook wasn't.
Click to expand...

From your earlier post, Outlook *was* able to send a message, it just took
a while for it to be delivered. That's the server's fault, not Outlook's.
 
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