junk mail

  • Thread starter Thread starter stanb
  • Start date Start date
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stanb

All of a sudden I am unable to delete, move or do anything with messages in
my Junk Mail folder.
Anybody have a solution?
 
stanb said:
All of a sudden I am unable to delete, move or do anything with messages
in
my Junk Mail folder.
Anybody have a solution?

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit or the 64-bit
version, try the 32-bit version first. Certain common antivirus programs,
such as most of those from Norton or McAfee, or a recent one from
Trend, tend to cause such problems, although seldom immediately,
so if you have such a program, remember where to find the fix - you
are likely to need it again.
 
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