JPG - No File Format Information can be Found in the Registry

  • Thread starter Thread starter Allan C
  • Start date Start date
A

Allan C

Just installed MS Office (including OutLook 2000) on a new computer with XP
PRO for a client.
When they try to open a JPG attachment within OutLook the following error
message pops up:
'No file format information can be found in the registry'.

In Windows Explore, if I click on tools/folder options/file types, the JPG
and JPEG are associated with MS Photo Editor for the open command.
If I save the attachment to the hard drive and then double click, the error
message above pops up followed by the MS Photo Editor screen and then a
'unknown file format' error.

TIA.
 
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