From: "Gerry Cornell" <
[email protected]>
| Notwithstanding that you have checked for viruses and spyware I agree
| with your other reply. You may well have an uninvited guest. Try
| cleaning your machine.
|
| When dealing with a persistent virus / trojan you need to delete system
| restore points and not use them as they will contain the virus and put
| it
| back into your system. Turn off System Restore until cleaning is
| finished. Also run your anti-virus with updated definitions in safe
| mode. Sometimes you need to run an anti-virus from a floppy and Trend
| offer one that can be used.
|
| Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or
| just a desktop folder).
| Download Sysclean.com (
http://www.trendmicro.com/download/dcs.asp) and
| place it in this folder.
|
| Download the latest Controlled Pattern Release zip
| (
http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and
| extract its contents to the same folder. See the Readme text file for
| additional instructions.
|
| Delete Temporary Internet Files (IE Tools>Internet Options>General)
| accepting the option to delete all offline content. Reboot and delete
| contents of all TEMP folders and then your Recycle Bin.
|
| Close all running programs including your anti-virus application, go
| offline, and run Sysclean. For best results, do nothing with the machine
| until the scan completes.
|
| If the scan shows any infections in System Restore files and you're
| running WinXP, create a new Restore Point
| (Start>Programs>Accessories>System Tools>System Restore), then delete
| all but the most recent Restore Point (Start>Programs>Accessories>System
Tools>> Disk Cleanup>More options).
|
| Work through the spyware removal programmes etc in turn in safe mode
| until you get no results.
|
| Afterwards, update your own anti-virus application and perform another
| full system scan.
|
| Finally run HijackThis and post the HijackThis log to the HijackThis
| forum here:
|
http://aumha.net/
|
| You will need to register with Aumha to be able to post.
|
| --
|
| Hope this helps.
|
| Gerry
| ~~~~~~~~~~~~~~~~~~~~~~~~
| FCA
|
| Using invalid email address
|
| Stourport, Worcs, England
| Enquire, plan and execute.
| ~~~~~~~~~~~~~~~~~~~~~~~~
| Please tell the newsgroup how any
| suggested solution worked for you.
|
|
|
| ~~~~~~~~~~~~~~~~~~~~~~~~
Gerry:
In relation to your post concerning using Trend Sysclean. I have automated the process of
using the Trend Sysclean utility. They make downloading and using the utility a snap.
Additionally they provide additional anti virus/anti malware counter measures such as making
sure the AV vendor web site is not blocked by the hosts file or other techniques.
One is a standalone version that only provides Trend Micro's Sysclean utility and is called
the 'Sysclean Front End', Sysclean_FE.exe.
http://www.ik-cs.com/programs/virtools/Sysclean_FE.exe
The other combines Tren's Syclean with the command line scanner's from; McAfee, Sophos and
Kasperski and it the 'Multi AV scanning tool', Multi_AV.exe.
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
Both are at:
http://www.ik-cs.com/got-a-virus.htm