Javascript

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Guest

I really don't know too much about java application....but recently I tried
to book a flight on Jetsgo. I signed up and searched for dates and when I was
finished I clicked the button that says go and in the staus bar appears this
message: javascript:adjustPaxNum().....Please tell me what this means...I've
checked to see if my java is enabled and read a bunch of info I don't
understand and I don't know what to do.....All I want to do is book a flight
on line for my son......Any advice is appreciated....Thanks Brenda
 
Free Software - Java Software for the desktop
http://java.com/en/index.jsp

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Carey Frisch
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Windows XP - Shell/User

Be Smart! Protect Your PC!
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| I really don't know too much about java application....but recently I tried
| to book a flight on Jetsgo. I signed up and searched for dates and when I was
| finished I clicked the button that says go and in the staus bar appears this
| message: javascript:adjustPaxNum().....Please tell me what this means...I've
| checked to see if my java is enabled and read a bunch of info I don't
| understand and I don't know what to do.....All I want to do is book a flight
| on line for my son......Any advice is appreciated....Thanks Brenda
 
I downloaded that java program, I don't know what it's supposed to do or how
to use it.....but I went back to the jetsgo site and I still cannot get into
booking. That error is still there.....what can I do now......getting
frustrated......Brenda
 
Hi Brenda,

This error has nothing to do with the Java programming language, but rather
with JavaScript scripting. The WWWConsortium has officially tried to rename
JavaScript to ECMAScript in order to avoid confusion. Anyway, it's just a
client side scripting language whose support is built into all Web browsers.

Anyway, I'd say there is a function named adjustPaxNum and an HTML button
with an OnClick property pointing to this function ( "OnClick =
JavaScript:adjustPaxNum() " ). When your mouse pointer hovers over the GO
button, you should see what you noticed in the bottom status bar.

I have no idea what this adjustPaxNum function does, but it should do it
when you click GO. Are you getting an error message? Is nothing happening
at all? You can't accidentally turn off JavaScript, so that isn't the
problem.

If the IE hangs or does nothing at this point, I'd say Jetsgo has a bug in
their JavaScript code. But I'd ensure that my IE was upgraded to the latest
version, if it isn't, and then give it another try.

Please send more info if I've not described the situation as you see it.

Regards,
Eric
 
Don't know much about exactly what is going on with your problem, but I work
tech support at a place with a downloadable java applet and the sure-fire
way we fix problems with our java applet is to have Windows OS users
un-install and re-install java. The caveat is that the applet needs to be
compatible with whatever version of Java that you have installed (not a
problem the vast majority of the time).

Uninstall Java via add/remove programs and then download the current version
of Java and install that.

Download at http://www.java.com/en/download/windows_automatic.jsp

Kevin
 
Hi Eric, thanks for your advice.....I do have the latest IE and you were
correct when you said that the page just hangs there after pressing go there
is no error message......Am I correct in saying that this has nothing to do
with my javascript? Would it help if I uninstalled java and reinstalled it?
Or would I run into problems if I did that? Don't know what else to
do....Thanks Brenda
 
Hello, Brenda and Eric.

Some months ago, I had this exact same problem. I don't know what the
problem is with the Jetsgo website and the apps that it employs, but I
did call Jetsgo to discuss this problem with them. It seems that on
some computers, you have to disable your internet security
applications prior to using the booking features on the website. I
told the young woman on the other end of the telephone that this is an
undesireable solution, and that Jetsgo needs to fix it. To date, they
have done nothing to sort out this problem.

Hope this helps.
 
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