Hi - I would like to be able to access Microsoft Outlook 2003 from each of
two user accounts on a Windows XP home pc.
Outlook works fine on my primary account which I have setup with
administrative rights. I added a second account (without administrative
rights).
When I try to run Outlook from the new account it initiates a Windows
Installer box with a preparing to install message. This box disappears to be
replaced by a Microsoft Office Outlook message box that says "The operation
failed due to an installation problem. Restart Outlook and try again. If the
problem persists, please reinstall".
There is a corresponding entry in the event viewer application log as
follows
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 10/21/2005
Time: 9:50:20 AM
User: USER-0MBOMQ6UXR\MaryJane
Computer: USER-0MBOMQ6UXR
Description:
Detection of product '{91CA0409-6000-11D3-8CFE-0150048383C9}', feature
'OutlookUserData', component '{8ADD2C9C-C8B7-11D1-9C67-0000F81F1B38}'
failed. The resource
'HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\UserData' does not
exist.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Needless to say the provided link does not provide any useful information.
I have the Office SP2 installed.
Any help would be appreciated.
Dave Broughton