Invalid number of unread messages

  • Thread starter Thread starter Claude
  • Start date Start date
C

Claude

Hi,

For some reason the number of unread messages displayed next to the Inbox
remains at "(4)" after I emptied it. The same number keep on being
displayed even after Outlook has been shutdown and restarted or the
workstation has been restarted (warm or cold boot). The Exchange server has
also been restarted leaving me with the same number still being displayed.

Does someone knows how to actually reset this number... that is obviously
out of synch.

BTW, I also have the same problem with the "Deleted Items" folder which
keeps on displaying "(9)" as the number of unread messages after being
emptied.

Any help would be much appreciated!

Thanks,
Claude

Environment : Outlook 2002 SP3 on W2K SP4, connecting to an Exchange 2000
SP3 server.
 
Is this for your own primairy mailbox or is this an added extra mailbox?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data
 
Hi Robert,

This is for an "added extra mailbox". Sorry I did not mention it.

Claude
Roady said:
Is this for your own primairy mailbox or is this an added extra mailbox?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Claude said:
Hi,

For some reason the number of unread messages displayed next to the Inbox
remains at "(4)" after I emptied it. The same number keep on being
displayed even after Outlook has been shutdown and restarted or the
workstation has been restarted (warm or cold boot). The Exchange server
has
also been restarted leaving me with the same number still being displayed.

Does someone knows how to actually reset this number... that is obviously
out of synch.

BTW, I also have the same problem with the "Deleted Items" folder which
keeps on displaying "(9)" as the number of unread messages after being
emptied.

Any help would be much appreciated!

Thanks,
Claude

Environment : Outlook 2002 SP3 on W2K SP4, connecting to an Exchange 2000
SP3 server.
Click to expand...
Click to expand...
 
Then you probably don't have permissions to read messages marked as
"private". The owner of the mailbox must give you permissions for that. See;
http://www.howto-outlook.com/howto/permissions.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi Robert,

This is for an "added extra mailbox". Sorry I did not mention it.

Claude
Roady said:
Is this for your own primairy mailbox or is this an added extra mailbox?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Claude said:
Hi,

For some reason the number of unread messages displayed next to the Inbox
remains at "(4)" after I emptied it. The same number keep on being
displayed even after Outlook has been shutdown and restarted or the
workstation has been restarted (warm or cold boot). The Exchange server
has
also been restarted leaving me with the same number still being displayed.

Does someone knows how to actually reset this number... that is obviously
out of synch.

BTW, I also have the same problem with the "Deleted Items" folder which
keeps on displaying "(9)" as the number of unread messages after being
emptied.

Any help would be much appreciated!

Thanks,
Claude

Environment : Outlook 2002 SP3 on W2K SP4, connecting to an Exchange 2000
SP3 server.
Click to expand...
Click to expand...
 
Right on Roady! Right ON!

Thank you very much. I will make sure I have a bookmark on your site. Thanks
a bunch!

Claude

Roady said:
Then you probably don't have permissions to read messages marked as
"private". The owner of the mailbox must give you permissions for that. See;
http://www.howto-outlook.com/howto/permissions.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi Robert,

This is for an "added extra mailbox". Sorry I did not mention it.

Claude
message news:%[email protected]...
Is this for your own primairy mailbox or is this an added extra mailbox?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Claude said:
Hi,

For some reason the number of unread messages displayed next to the Inbox
remains at "(4)" after I emptied it. The same number keep on being
displayed even after Outlook has been shutdown and restarted or the
workstation has been restarted (warm or cold boot). The Exchange server
has
also been restarted leaving me with the same number still being displayed.

Does someone knows how to actually reset this number... that is obviously
out of synch.

BTW, I also have the same problem with the "Deleted Items" folder which
keeps on displaying "(9)" as the number of unread messages after being
emptied.

Any help would be much appreciated!

Thanks,
Claude

Environment : Outlook 2002 SP3 on W2K SP4, connecting to an Exchange 2000
SP3 server.
Click to expand...
Click to expand...
Click to expand...
 
You're welcome! :-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Right on Roady! Right ON!

Thank you very much. I will make sure I have a bookmark on your site. Thanks
a bunch!

Claude

Roady said:
Then you probably don't have permissions to read messages marked as
"private". The owner of the mailbox must give you permissions for that. See;
http://www.howto-outlook.com/howto/permissions.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi Robert,

This is for an "added extra mailbox". Sorry I did not mention it.

Claude
message news:%[email protected]...
Is this for your own primairy mailbox or is this an added extra mailbox?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Claude said:
Hi,

For some reason the number of unread messages displayed next to the Inbox
remains at "(4)" after I emptied it. The same number keep on being
displayed even after Outlook has been shutdown and restarted or the
workstation has been restarted (warm or cold boot). The Exchange server
has
also been restarted leaving me with the same number still being displayed.

Does someone knows how to actually reset this number... that is obviously
out of synch.

BTW, I also have the same problem with the "Deleted Items" folder which
keeps on displaying "(9)" as the number of unread messages after being
emptied.

Any help would be much appreciated!

Thanks,
Claude

Environment : Outlook 2002 SP3 on W2K SP4, connecting to an Exchange 2000
SP3 server.
Click to expand...
Click to expand...
Click to expand...
 
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