Internet shutting down

  • Thread starter Thread starter cravingmad
  • Start date Start date
C

cravingmad

Hi, when I try to connect to the internet it half loads my homepage then says
it's encounted an error and closes, you can do this maybe 4 or 5 times then
all of a sudden it will connect fully. I'm on a desktop pc on XP Home
edition, can anyone help
Thank you
Helen
 
cravingmad said:
Hi, when I try to connect to the internet it half loads my homepage then says
it's encounted an error and closes, you can do this maybe 4 or 5 times then
all of a sudden it will connect fully. I'm on a desktop pc on XP Home
edition, can anyone help
Thank you
Helen
Click to expand...

#Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.

# Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest)
&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0

and click Apply then [OK] to close the IE properties

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html


# Then Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad, Save As on the
Desktop reg.bat file, double click the icon for the reg.bat and lick [OK]
and then Yes to execute the commands.
Again on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
or this tool (winsock-Fix) from here:
http://www.nasstec.co.uk/tools.html

Reboot your machine after the winsockfixer finish and see if that will help.

# Either try to update your windows scripting engine or Java version on your
computer, try to uninstall the old Java first.
Windows Script 5.6 Documentation
http://www.microsoft.com/downloads/...48-207D-4BE1-8A76-1C4099D7BBB9&displaylang=en
http://www.java.com/en/download/index.jsp
"Error message in Internet Explorer 7: Internet Explorer cannot display
the webpage"
http://support.microsoft.com/kb/926431

reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/default.aspx/kb/936211


HTH.
Let us know.
nass
 
cravingmad said:
Hi, when I try to connect to the internet it half loads my homepage
then says
it's encounted an error and closes, you can do this maybe 4 or 5 times
then
all of a sudden it will connect fully. I'm on a desktop pc on XP Home
edition, can anyone help
Click to expand...

What browser are you using? If it's Internet Explorer, what version is
it? Have you tried running in no Add-ons mode? Have you emptied your
browser cache (Temporary Internet Files)? Have you thoroughly scanned
your PC for malware? If so, what programs did you use?

What Service Pack level is your SP at?

Is this a recent problem? If so, what has happened recently that may
have caused this problem?

Have you tried Windows System Restore?
 
#Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.

# Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest)
&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0

and click Apply then [OK] to close the IE properties

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html


# Then Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad, Save As on the
Desktop reg.bat file, double click the icon for the reg.bat and lick [OK]
and then Yes to execute the commands.
Again on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
or this tool (winsock-Fix) from here:
http://www.nasstec.co.uk/tools.html

Reboot your machine after the winsockfixer finish and see if that will help.

# Either try to update your windows scripting engine or Java version on your
computer, try to uninstall the old Java first.
Windows Script 5.6 Documentation
http://www.microsoft.com/downloads/...48-207D-4BE1-8A76-1C4099D7BBB9&displaylang=en
http://www.java.com/en/download/index.jsp
"Error message in Internet Explorer 7: Internet Explorer cannot display
the webpage"
http://support.microsoft.com/kb/926431

reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/default.aspx/kb/936211


HTH.
Let us know.
nass
Click to expand...

I think it would be faster to wipe the disk and reinstall XP than to
try and wade through all that crap.

What did you do?.... put your entire cut-and-paste file into that
reply??????????????
 
Randall said:
#Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.

# Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest)
&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0

and click Apply then [OK] to close the IE properties

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html


# Then Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad, Save As on the
Desktop reg.bat file, double click the icon for the reg.bat and lick [OK]
and then Yes to execute the commands.
Again on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
or this tool (winsock-Fix) from here:
http://www.nasstec.co.uk/tools.html

Reboot your machine after the winsockfixer finish and see if that will help.

# Either try to update your windows scripting engine or Java version on your
computer, try to uninstall the old Java first.
Windows Script 5.6 Documentation
http://www.microsoft.com/downloads/...48-207D-4BE1-8A76-1C4099D7BBB9&displaylang=en
http://www.java.com/en/download/index.jsp
"Error message in Internet Explorer 7: Internet Explorer cannot display
the webpage"
http://support.microsoft.com/kb/926431

reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/default.aspx/kb/936211


HTH.
Let us know.
nass
Click to expand...

I think it would be faster to wipe the disk and reinstall XP than to
try and wade through all that crap.

What did you do?.... put your entire cut-and-paste file into that
reply??????????????
Click to expand...

Can you provide the OP with the solution instead of driveling!
Can you guarantee the OP programs installed will be there after clean
install? <G>
Yes, it is cut and paste because it is the solution for the OP problem. The
OP need to try one step at a time not all steps to solve the issue.

Do you consider accessing the IE options >> Properties too much work to do?
HTH,
nass
 
Thanks for all the advice, i will try and let you know-yes I've done system
restore Daave, thanks again - Helen.
 
Thanks for all the advice, i will try and let you know-yes I've done
system
restore Daave, thanks again - Helen.
Click to expand...

When you do, don't forget to answer all the questions!
 
Back
Top