G
Guest
What do I do when I click on Tools internet options I get error message that states please contact stem administrator?
X
XPUSER
Michelle said:
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ISSUE:
Internet Explorer | Tools | Internet Options
"This operation has been cancelled due to restrictions on this computer.
Please contact your system administrator."
RESOLUTION:
Method 1:
(gpedit.msc only available on XP Pro)
Start > Run - type in "gpedit.msc" (without quotes).
Under User Configuration, expand Administrative Templates, Windows Components,
Internet Explorer, Browser menus.
Double click the "Tools menu: Disable Internet Option... menu option."
In the Setting menu it should be checked on " Not configured"
If it is already set to "Not Configured", set it to "Disabled"
and then back to "Not Configured".
The Internet Options menu should be available again.
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Method 2:
IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following article
number to view the article in the Microsoft Knowledge Base:
Description of the Microsoft Windows Registry
http://support.microsoft.com/default.aspx?scid=kb;EN-US;256986
Start > Run > type in "regedit" (without quotes)
1. Expand HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Restrictions
2. In the right pane, check to see if the Nobrowseroptions entry exists. If so, right
click the Nobrowseroptions entry, then click on delete and confirm that you want to
delete it. Close Registry Editor and restart the computer.
3. The Internet Options menu should be available again.
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SPYBOT:
I can't access my IE settings any more!
http://www.safer-networking.org/index.php?page=faq&detail=24
Internet Explorer tells you to contact your administrator when you try to access the IE settings?
This can happen if you use Spybot-S&D in advanced mode and you have used the Immunize feature without reading all the text
Please start Spybot-S&D again in advanced mode (usually from the Start menu group Spybot - Search &D Destroy, until you've already changed the desktop icon to advanced mode), and go to the Immunize page.
There you'll see a group Recommended miscellaneous options. Untick the checkboxes in front of both Lock IE... options. You may need to close all Explorer windows, and maybe even restart Windows before these changes take place.
Hint: this lock function has been added mostly for multi-user environments where you wouldn't want other users of your computer to change your IE settings. If you are the only user of your computer, there's no real need to enable them.
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