Internet Explorer Script Error in MS Access Help

  • Thread starter Thread starter KBK
  • Start date Start date
K

KBK

I'm receiving Internet Explorer Script Error trying to
open an item in MS Access Help. Here's the full detail on
the error:

Line: 28
Char: 3
Error: Object doesn't support this property or
method: 'achhctrl_1.HHClick
Code: 0
URL: mk:@MSITStore:C:\Program%20Files\Microsoft%
20Office\Office\1033
\acmain9.chm::/html/acconFormsWhatTheyAreHowTheyWork

This is what I have tried so far:
1. Uninstalled and reinstalled Office 2000
2. Updated IE 6.0 with all patches

I'm running Windows XP, but the same problem exists on my
friend's Window 2000 machine as well. If anyone has any
ideas, please advise.

Thanks!
 
KBK said:
I'm receiving Internet Explorer Script Error trying to
open an item in MS Access Help.
...
This is what I have tried so far:
1. Uninstalled and reinstalled Office 2000
2. Updated IE 6.0 with all patches

I'm running Windows XP, but the same problem exists on my
friend's Window 2000 machine as well. If anyone has any
ideas, please advise.
Click to expand...

A number of the security patches for Internet Explorer that Microsoft
has released this year are known to break the HTML Help ActiveX
control, which is the component that provides the navigation
facilities in help files.

The problem is described in Knowledge Base article 822989 and, in most
cases, installing Critical Update 811630 should sort it out.

822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630

The exception to this is Windows 2000 with Service Pack 4 installed.
In this case, you must unregister the HTML Help ActiveX control and
then re-register it, by running the following two commands from a
command prompt:

regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx
 
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