Internet Explorer not Opening

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Guest

Somedays my Internet Explorer will not open despite getting the hour glass
for about 5 secs no page opens. I cannot get it open from the Desk Top or the
Start/All Programs or from the quick start. Most days I have no problems is
there a reason for this?
Thanks
Charlie3110
 
This sounds like spyware/malware/adware running on your computer &
possibly a virus or two.

First I'd download Ad-Aware & Spybot - Search & Destroy. The default
install should take care of most problems. Also make sure
you Download all the updates for both programs & immunize the computer
with Spybot - Search & Destroy. Also on the immunize screen in Spybot -
Search & Destroy make sure you check the box that says "Enable permanent
blocking of bad addresses in Internet Explorer" as this will cut down on
the spyware from getting into the computer. Also if any components will
not remove in normal mode I strongly suggest restarting the computer
into safe mode to remove the other components that won't remove in
normal mode.

http://www.download.com/3405-8022-5153545.html?part=dl-ad-aware&subj=dl&tag=top5
(This is for Ad-Aware)

http://www.safer-networking.org/en/download/index.html (This is for
Spybot - Search & Destroy)

For information on starting is safe mode you can check out the following
Microsoft KB articles.

180902 How to Start a Windows 98-Based Computer in Safe Mode

202485 Description of Safe Boot Mode in Windows 2000

315222 A Description of the Safe Mode Boot Options in Windows XP

If you have problems getting either of these programs installed I'd
recommend using clean boot to disable the spyware & possibly viruses
that are preventing it from installing. This also applies the the virus
scanning online. Just be careful about disabling any of the Microsoft
services as they are needed.

181966 System Configuration Utility Advanced Troubleshooting Settings

192926 How to Perform Clean-Boot Troubleshooting for Windows 98

267288 How to Perform a Clean Boot in Windows Millennium Edition

272960 Error Messages Occur When Using Msconfig.exe

281965 How to Troubleshoot Using the Msconfig Utility with Windows 98

281995 How to Troubleshoot Using the Msconfig Utility in Windows ME

310353 How to Perform a Clean Boot in Windows XP

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP

314448 Msconfig.exe Stops Responding if User Is Not an Administrator

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

One more thing if you do use msconfig you may want to check out the
following site as they list a ton of stuff that shows up on the startup
tab of msconfig.

http://www.sysinfo.org/startupinfo.html

To check for a virus I recommend using an online virus scanner as the
installed anti virus software is the first target of most viruses. Here
is a list of 4 different scanners.

Trend Micro's free online anti-virus scanner (I currently can only get
this to work in Firefox)
http://housecall.trendmicro.com/

Panda Software's free online anti-virus scanner
http://www.pandasoftware.com/activescan/

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php

Symantec's free online anti-virus scanner
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Somedays my Internet Explorer will not open despite getting the hour glass
for about 5 secs no page opens. I cannot get it open from the Desk Top or the
Start/All Programs or from the quick start. Most days I have no problems is
there a reason for this?
Thanks
Charlie3110

--

Don't pay malware vendors - boycott Sony & Symantec for helping them

Please do not contact me directly or ask me to contact you directly for
assistance.

If your question is worth asking, it's worth posting.

If it’s not worth posting you should have done a search on
http://www.google.com/ http://www.google.com/grphp?hl=en&tab=wg&q= or
http://news.google.com/froogle?hl=en&tab=nf&ned=us&q= before wasting our
time.

If I sound hostile or arrogant you need to read the following before
posting a question "How To Ask Questions The Smart Way" at
(The site I've linked
to just has this article I think people should read before posting a
technical question.)
 
Thanks Joe. I already have Norton AV and Adaware so i have downloaded and run
SpyNot but it found nothing. I am running Adaware now and the Norton AV runs
on a weekly schedule any way so any viruses should be shown? Let you know how
I get on.
Charlie
 
So far so good Joe I have downloaded and run SpyBot and it found some stuff.
IE opens OK now but it is temperamental so i watch this space?!
Thanks
Charlie
 
You missed the other part of my post, or didn't understand all of the
reasons I included it. Here it is again.

Just be careful about disabling any of the Microsoft services as they
are needed.

181966 System Configuration Utility Advanced Troubleshooting Settings

192926 How to Perform Clean-Boot Troubleshooting for Windows 98

267288 How to Perform a Clean Boot in Windows Millennium Edition

272960 Error Messages Occur When Using Msconfig.exe

281965 How to Troubleshoot Using the Msconfig Utility with Windows 98

281995 How to Troubleshoot Using the Msconfig Utility in Windows ME

310353 How to Perform a Clean Boot in Windows XP

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP

314448 Msconfig.exe Stops Responding if User Is Not an Administrator

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

One more thing if you do use msconfig you may want to check out the
following site as they list a ton of stuff that shows up on the startup
tab of msconfig.

http://www.sysinfo.org/startupinfo.html

I included this information because it might be able to help you with
this issue.
So far so good Joe I have downloaded and run SpyBot and it found some stuff.
IE opens OK now but it is temperamental so i watch this space?!
Thanks
Charlie

(snip)

--

Don't pay malware vendors - boycott Sony & Symantec for helping them

Please do not contact me directly or ask me to contact you directly for
assistance.

If your question is worth asking, it's worth posting.

If it’s not worth posting you should have done a search on
http://www.google.com/ http://www.google.com/grphp?hl=en&tab=wg&q= or
http://news.google.com/froogle?hl=en&tab=nf&ned=us&q= before wasting our
time.

If I sound hostile or arrogant you need to read the following before
posting a question "How To Ask Questions The Smart Way" at
(The site I've linked
to just has this article I think people should read before posting a
technical question.)
 
Sorry Joe didn't mean to skip you advice but I am a silver surfer and take
the easy way. However I have read and stored you advice and will act on it. I
thank you for you help and trouble you have taken to get me sorted.
Charlie
 
Joe,

You sound very knowledgable. I was wondering if this answer also applys for
those whose IE doesn't work but whose Firefox does. I can browse the web on
Firefox but when I try to use IE I get that "can't display the page" message
we are all worried about.

Aaron
 
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