Internet Explorer error in Kernel32.dll

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

When attempting to open Internet Explorer Version 6 I
receive a message that Internet Explorer has caused an
internal error in kernel32.dll and must now close. I have
Windows ME operationg system. The error makes it
impossible to access the internet. If anyone has any
solution to this problem I would greatly appreciate it.
Would upgrading to XP Home Edition remedy this problem.
thanks in advance
 
Jeff said:
When attempting to open Internet Explorer Version 6 I
receive a message that Internet Explorer has caused an
internal error in kernel32.dll and must now close. I have
Windows ME operationg system. The error makes it
impossible to access the internet. If anyone has any
solution to this problem I would greatly appreciate it.
Would upgrading to XP Home Edition remedy this problem.
thanks in advance
Click to expand...

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Jeff,
Possibly caused by an adware, spyware, parasite program.
See:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
anti-virus, etc. Also... notorious for causing problems- Gator, Kazaa and
some others.

There are other possibilities for KERNEL32 errors, including outdated or
corrupted video drivers:
http://www.mvps.org/inetexplorer/answers.htm#kernel32
http://www.generation.net/~hleboeuf/erriexpl.htm#ERRKERNEL32.DLL
http://aumha.org/win4/a/kernel32.php
Would upgrading to XP Home Edition remedy this problem.
Click to expand...

Nope. Clear up and/or repair the current setup.

Don
 
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