Internet explorer 6 won't open

  • Thread starter Thread starter Karl
  • Start date Start date
K

Karl

Please help! I am running windows XP home and IE 6. The
problem is that when I connect to the Internet using my BT
Anytime icon, IE will not open. I am getting an error
report asking if I want to send an error report to
microsoft. Internet explorer just will not open at all. I
have not changed any settings and all was OK until
recently. I am really frustrated as I can't view any web
pages now as IE will not open. I think the error report
mentions something about TCP?

Please Help!
Karl
 
Karl said:
Please help! I am running windows XP home and IE 6. The
problem is that when I connect to the Internet using my BT
Anytime icon, IE will not open. I am getting an error
report asking if I want to send an error report to
microsoft. Internet explorer just will not open at all. I
have not changed any settings and all was OK until
recently. I am really frustrated as I can't view any web
pages now as IE will not open. I think the error report
mentions something about TCP?

Please Help!
Karl
Click to expand...

Do any other Internet applications work?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Hi Frank

Sorry for the delay in replying to your post.

I do not have any problems connecting to the Internet, but
I just can't view any web pages as IE6 will not launch. I
can connect to net using an application that I have for
downloading music, called Kazaar. I am so frustrated
because IE won't open and I don't like using Kazaar to
surf the web.

Please Help!
 
Karl said:
Hi Frank

Sorry for the delay in replying to your post.

I do not have any problems connecting to the Internet, but
I just can't view any web pages as IE6 will not launch. I
can connect to net using an application that I have for
downloading music, called Kazaar. I am so frustrated
because IE won't open and I don't like using Kazaar to
surf the web.

Please Help!
Click to expand...

Kazaa? Oh, dear.

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Be sure to include CWShredder, but also use the other tools.

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
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