Internet connects

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi, I just bought a Dell Laptop with Windows XP and connected to my domain at
work. When I am at work I can connect to the internet through the domain and
direct to the modem. However, when at home I am not able to connect either
directly or through the wireless system. I called Dell and the determined the
computer was working properly and they suggested that when I connected to the
domain, the internet configurations were set only for that connection. How do
I connect using other internet connections?
 
If your Home ISP is Broadband Cable or DSL) and you have a Cable/DSL Modem
and no Router and the Modem is always ON and you have directly connected
your laptop with the Modem using the existing Ethernet Cable, you may try
to:

1. Launch "New Connection Wizard" and follow shown on screen instructions or
see below for step-wise method.

A. Click Start >Programs> Accessories > Communications>New Connection Wizard

B. In the "Welcome to the New Connection Wizard" click Next
C. Click and target the radio button of "Connect to the Internet" and then
click Next
D. Click and Target radio button "Setup my connection manually" and then
click Next Next

E. Click and dot the 3rd option "Connect using a broadband connection that
is always on"abd then click Next.
F. Click Finish

Hope this help.
If you have done this and has prob Post error message is any.
CM
 
Were you able to connect to the home system prior to connecting to
the office network?

Depending on security settings on you wireless router at home, you
may need to configure your router to allow connection of this new
laptop via the wireless adaptor. I assume you mean by 'connecting
directly' that you mean using a network cable to connect you laptop
directly to your router? If so, and this is also not working, it may
be that your TCP/IP network configuration has static IP information
configured.

By default Windows is setup to obtain IP address and DNS server
information automatically, but when you had your computer added to
your office network, the settings may have been manually set - thus
breaking your ability to connect at home either by wireless or wire.
Home routers are typically configured to setup computers with the IP
and DNS information automatically. If your office is using static IP
information, you may need to change your home network setup to match
the IP address range that your office uses so your computer can work
in both places.

Did you add the laptop to the office domain yourself or did an IT
person at your office do it for you? If your IT person did it, ask
them to help you with this issue. They can at least tell you if they
are using static or dynamic IP addressing and what address range they
use.

Hope this gives some ideas/solutions.
 
Back
Top