chucky said:
I've checked my event viewer and the times are the same as well as
coinciding with the start up problem.The source in the event viewer are for
event ID 8193: VSS & event ID 4609: Eventsystem : catergory 50. What is my
next course of action?
Does this problem only occur when you are trying to boot to Safe Mode? If
so, the is reportedly a benign error that Microsoft is aware of and has been
fixed in newer versions of Windows. The problem is with the COM+ subsystem
not being setup correctly. Have you been infected with a virus? If so,
this is likely the cause. Probably the best solution for you is to perform
a repair installation of XP. On the other hand, it is always suggested that
you look up the technical details of every virus you are infected with.
These details will indicate exactly what the virus does to your computer and
may lead to a more simple repair.
To perform a repair installation, you will need to boot to your XP cd. If
you boot to your XP cd and you do not get prompted to hit any key to boot to
CD and XP begins to load, then you will have to modify your boot order in
your BIOS to be able to boot to your cd.. That is unless you have a DELL
and all you have to do is hit F12 at the first screen right after turning on
your computer. You then would be presented with a choice to boot to CD or
other devices. To enter your BIOS setup, you will need to hit F1, F2, F10,
or DEL depending on your specific manufacturer's BIOS at startup. Your
screen may indicate what key to hit to enter setup or you may have to refer
to your manufacturer or users manual for the specific key to hit. Or you
could just try any of the keys I suggested until one works. Once in the
BIOS setup, look for the Boot Section and place your CD in a higher priority
placement than your hard drive. Exit the BIOS setup and save changes.
Once you are able to get the computer to boot to cd, follow the instructions
listed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341&Product=winxp.
I hope this helps. Good Luck