Intel Desktop Utilities

[Guest]

I downloaded the current version of “Intel Desktop Utilities -- Lightâ€
(Hardware Monitor only) from Intel’s site.

Clicking on the executable file activated a “WinZip Self Extractor†that
displayed the message “Files unzipped successfullyâ€.

However, the TEMP directory to which the files were supposed to be unzipped
was not created and the program was not installed.

Thank you for your help.

 

[Snarky Parker]

You should direct this question to the Intel Product Support Group and mention
which Intel mobo you actually have. They should have a link here:

http://www.intel.com/design/motherbd/software/idu/

 

[Guest]

Intel "should have a link" but it DOES NOT HAVE a link.
No help could be found in Intel's data- base.

Can anyone respond to my question?

Thank you for your help.

 

[Snarky Parker]

Here's the link you couldn't find:

http://support.intel.com/support/index.htm?iid=Corporate+Header_Supp_prods&

Scroll down the screen and look for words like, "Contact Support to resolve a
problem via email".

 

[Guest]

Mr. Parker,

As I wrote, no help could be found on Intel's website.
I did search Intel's data-base BEFORE posting.

There is NO SUPPORT via e-mail.
The link you mentioned is misleading; It is used to provide by e-mail data
found by automated search using of key-words. One can get the same data by
on-line searching in Intel's data-base.

CAN ANYONE PLEASE RESPOND TO MY ORIGINAL QUESTION?

 

[Snarky Parker]

Don't expect another reply to your query. Your question is completely off-topic.

This newsgroup covers issues with Windows 2000 operating systems.

Your question concerns a 3rd party utility that may or not be compatible with
your motherboard. This is a hardware issue, not an OS issue.

You need to ask for help from the author(s) of this utility.

 

[Bob I]

Perhaps you could try asking over at the Apple forum, they are switching
to Intel, so someone there might be helpful.