Installing USB Devices - Won't stop

  • Thread starter Thread starter Tin Man
  • Start date Start date
T

Tin Man

Windows 2000 in a network environment

I was recently given admin access on the local machine, so I should be able
to do this.

Added a new USB 2 PCI card and plugged my Palm into it. It detects a new
device and tries to install it but says it is "unable to find the required
file" and stops.

The weird part - It goes ahead and does the sync. The device works fine, but
every time I sync. it goes through the new device, unable to install
routine.

Now, I thought it was a Palm issue (actually it's a Visor), but in the
process of trying to do this, I removed the USB drivers to have them
redetected and reinstalled. They did the exact same thing and put me into an
infinite loop of constantly trying to install devices. But the USB ports
work fine as well.

A re-boot and the USB drivers seemed to have installed, but I still can't
get the Palm to go. I've tried a camera as well and get the same results. It
works, but won't install.

Ideas anyone?

Thanks.
 
Ok, on a subsequent reboot- it tried again unsuccessfully to install the USB
2.0 Hub device and will not do so, so it creates a loop of constantly asking
me to click the "Finish" button after it tells me it was unable to find the
required file.

I've tried to right click the inf file and install from the CD, and it tells
me it is unable to.

I've had to remove the device (from the device manager) so it would quit
nagging me. I have no USB 2 support now.

Tin
 
Try this: Go to your device manager and see if any device listed there has
the yellow "!" next to it. If it does, you need to update the driver using
the drivers that was sent with the device. You might want to check the
internet for updated drivers for the USB device.
 
Yes they do. I am unable to install any drivers for the devices at all. No
matter what device I try to install with ANY driver, it gives me the same
error. By now I am out my USB drivers, Sound Cards, and Palm.

Every time I restart one more driver bites the dust.

Tin
 
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