Installing new Modem -- Problems

  • Thread starter Thread starter Itz Just Me
  • Start date Start date
I

Itz Just Me

I just got a new computer and gave the old one over to my parents. It
is an 800Hz, 256 RAM, and runs plenty fast. They are totally new to
computers. I am trying to get them online. My old computer was
configured for cable modem.

The first modem I picked up was the cheapest I could find from
CompUSA. I plugged it in and when I started installing it, got the
error message that it wasn't XP compliant. After an unsuccessful
attempt to locate drivers for the item, I upgraded to a better modem
and was assured by the salesman that this one would work, a unit by
U.S. Robotics.

When I went to install the hardware, I did not get the 'new hardware'
wiarrd to come to my aid! And no modems are listed on this system in
System>Hardware>Device Manager

I notice on my new computer that when I click on the "Phone and Modem
Options" in the control panel, I get a screen asking me for my
location. I do not get the same screen on my old computer when I
access that service. I have XP Home on the old computer and XP Pro on
the new one. And I just did a clean installation of the XP Home on
the old computer before giving it away.

Do I have to "undo" anything, as in remove the cable network card, or
someone change a setting so the computer looks for my phone modem? It
does recognize the broadband card still installed.

Where did my hardware wizard go?
 
Oops...I posted this in the wrong group. Please ignore this post. I
have re-posted it in an XP "basic" group. This really isn't a "new"
question at all.
 
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