1. Physically disconnect your printer from your computer.
2. Open your Control Panel and uninstall any HP printer software
listed in the Add or Remove Programs applet.
3. Go to Start > Settings > Printers and Faxes, right-click
on any printer icons and select "delete".
4. Visit www.hp.com and download the latest Windows XP
compatible software/drivers for your specific printer model.
5. Install the software drivers per HP's instructions.
6. Reconnect your printer to your computer.