M
Merv
I downloaded PFBACKUP.EXE and tried to run it to install
the Personal Folders Backup tool. I get conflicting
errors as follows:
First: Personal Folders Backup says "Setup has detected
that you already have a version of Personal Folders
Backup installed on this machine. Before this download
can be installed you must first uninstall the previous
version. To uninstall, please answer yes to the next
question." When I click OK I get ...
Second: Windows Installer says "Are you sure you want to
uninstall this product?" When I click YES I get ...
Third: Windows Installer says "This action is only valid
for products that are currently installed." When I click
OK I get ..
Fourth: Setup Error says "To install this download,
please uninstall the previous version of Personal Folders
Backup before using the Add/Remove Programs Control
Panel."
It is obvious by the Catch22 situation that something is
messed up in my Registry. Any ideas on how to clean the
registry so it no longer thinks I have the Personal
Folders Backup tool installed?
the Personal Folders Backup tool. I get conflicting
errors as follows:
First: Personal Folders Backup says "Setup has detected
that you already have a version of Personal Folders
Backup installed on this machine. Before this download
can be installed you must first uninstall the previous
version. To uninstall, please answer yes to the next
question." When I click OK I get ...
Second: Windows Installer says "Are you sure you want to
uninstall this product?" When I click YES I get ...
Third: Windows Installer says "This action is only valid
for products that are currently installed." When I click
OK I get ..
Fourth: Setup Error says "To install this download,
please uninstall the previous version of Personal Folders
Backup before using the Add/Remove Programs Control
Panel."
It is obvious by the Catch22 situation that something is
messed up in my Registry. Any ideas on how to clean the
registry so it no longer thinks I have the Personal
Folders Backup tool installed?