B
beth
i have a receipt from the vendor for my copy of XP but
cannot find the CD cover for the product ID code. how can
i get one?
cannot find the CD cover for the product ID code. how can
i get one?
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B
Bruce Chambers
Greetings --
The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.
To recover a lost Product Key:
If your system still runs, you should be able to use AIDA32
Enterprise from http://www.aida32.hu/aida32.php to find the Product
Key. (If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not _your_ specific Product Key;
therefore, it probably cannot be -- and definitely should not be --
used for a re-installation.)
If it was a retail license and you have proof of purchase:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
If it was an OEM license, you should contact whomever sold you the
OS; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.
Bruce Chambers
--
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.
To recover a lost Product Key:
If your system still runs, you should be able to use AIDA32
Enterprise from http://www.aida32.hu/aida32.php to find the Product
Key. (If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not _your_ specific Product Key;
therefore, it probably cannot be -- and definitely should not be --
used for a re-installation.)
If it was a retail license and you have proof of purchase:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
If it was an OEM license, you should contact whomever sold you the
OS; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.
Bruce Chambers
--
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
J
Jeff Wade [MSFT]
Bruce,
The Microsoft Supplemental Parts team is available to help you with the
following types of questions:
- Order replacement or supplemental products, including disk conversion,
service packs for office products, and replacements for
damaged, defective, or lost software or hardware. Note Some parts may
require a replacement fee, and shipping and handling costs.
- Order a replacement manual. Note Books will be replaced only if the
original owner of the software requests the replacement. If the
software was purchased as resale or was given away, books will not be
replaced and you must contact a local retailer.
- Purchase upgrades costs may vary depending on the product upgrades.
- Check the status of an order for any of these items.
To order a replacement for supplemental item, contact the Supplemental
Parts team:
In the United States at (800) 360-7561, Monday - Friday, 5:00 A.M. - 7:00
P.M. Pacific time zone.
In Canada at (800) 933-4750, Monday - Friday, 5:00 A.M. - 7:00 P.M.
Pacific time zone.
Sincerely,
Jeff Wade [MS]
--------------------
| From: "Bruce Chambers" <[email protected]>
| Newsgroups: microsoft.public.windowsxp.setup_deployment
| Subject: Re: install
| Date: Sun, 12 Oct 2003 08:56:12 -0600
| Organization: DragonByte Computing
| Message-ID: <[email protected]>
| Reply-To: "Bruce Chambers" <[email protected]>
| References: <[email protected]>
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| X-Complaints-To: (e-mail address removed)
| Lines: 47
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onlin
e.de!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!sn-xit-03!sn-xit-01!sn-
post-01!supernews.com!corp.supernews.com!not-for-mail
| Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.setup_deployment:87640
| X-Tomcat-NG: microsoft.public.windowsxp.setup_deployment
|
| Greetings --
|
| The Windows 25-character Product Key (required to perform the
| installation) is stored on the CD packaging on a bright orange sticker
| that says "Do not lose this number." If it was an OEM (factory
| installed) license, it's stored on a label that the PC manufacturer
| affixed to the exterior of the PC case, or on the bottom of a laptop.
|
| To recover a lost Product Key:
|
| If your system still runs, you should be able to use AIDA32
| Enterprise from http://www.aida32.hu/aida32.php to find the Product
| Key. (If you have a factory-installed OEM license, and haven't since
| reinstalled the OS, the revealed Product Key is probably of the drive
| image used at the factory and not _your_ specific Product Key;
| therefore, it probably cannot be -- and definitely should not be --
| used for a re-installation.)
|
| If it was a retail license and you have proof of purchase:
|
| How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
| http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
|
| If it was an OEM license, you should contact whomever sold you the
| OS; although very few manufacturers/vendors keep records of the
| Product Keys they've sold, it's worth a try before you have to buy a
| new license.
|
|
| Bruce Chambers
|
| --
| Help us help you:
|
|
|
| You can have peace. Or you can have freedom. Don't ever count on
| having both at once. -- RAH
|
|
| | > i have a receipt from the vendor for my copy of XP but
| > cannot find the CD cover for the product ID code. how can
| > i get one?
|
|
|
Sincerely,
Jeffrey L. Wade
Microsoft Enterprise Platforms Support
The Microsoft Supplemental Parts team is available to help you with the
following types of questions:
- Order replacement or supplemental products, including disk conversion,
service packs for office products, and replacements for
damaged, defective, or lost software or hardware. Note Some parts may
require a replacement fee, and shipping and handling costs.
- Order a replacement manual. Note Books will be replaced only if the
original owner of the software requests the replacement. If the
software was purchased as resale or was given away, books will not be
replaced and you must contact a local retailer.
- Purchase upgrades costs may vary depending on the product upgrades.
- Check the status of an order for any of these items.
To order a replacement for supplemental item, contact the Supplemental
Parts team:
In the United States at (800) 360-7561, Monday - Friday, 5:00 A.M. - 7:00
P.M. Pacific time zone.
In Canada at (800) 933-4750, Monday - Friday, 5:00 A.M. - 7:00 P.M.
Pacific time zone.
Sincerely,
Jeff Wade [MS]
--------------------
| From: "Bruce Chambers" <[email protected]>
| Newsgroups: microsoft.public.windowsxp.setup_deployment
| Subject: Re: install
| Date: Sun, 12 Oct 2003 08:56:12 -0600
| Organization: DragonByte Computing
| Message-ID: <[email protected]>
| Reply-To: "Bruce Chambers" <[email protected]>
| References: <[email protected]>
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| X-Complaints-To: (e-mail address removed)
| Lines: 47
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onlin
e.de!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!sn-xit-03!sn-xit-01!sn-
post-01!supernews.com!corp.supernews.com!not-for-mail
| Xref: cpmsftngxa06.phx.gbl
microsoft.public.windowsxp.setup_deployment:87640
| X-Tomcat-NG: microsoft.public.windowsxp.setup_deployment
|
| Greetings --
|
| The Windows 25-character Product Key (required to perform the
| installation) is stored on the CD packaging on a bright orange sticker
| that says "Do not lose this number." If it was an OEM (factory
| installed) license, it's stored on a label that the PC manufacturer
| affixed to the exterior of the PC case, or on the bottom of a laptop.
|
| To recover a lost Product Key:
|
| If your system still runs, you should be able to use AIDA32
| Enterprise from http://www.aida32.hu/aida32.php to find the Product
| Key. (If you have a factory-installed OEM license, and haven't since
| reinstalled the OS, the revealed Product Key is probably of the drive
| image used at the factory and not _your_ specific Product Key;
| therefore, it probably cannot be -- and definitely should not be --
| used for a re-installation.)
|
| If it was a retail license and you have proof of purchase:
|
| How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
| http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
|
| If it was an OEM license, you should contact whomever sold you the
| OS; although very few manufacturers/vendors keep records of the
| Product Keys they've sold, it's worth a try before you have to buy a
| new license.
|
|
| Bruce Chambers
|
| --
| Help us help you:
|
|
|
| You can have peace. Or you can have freedom. Don't ever count on
| having both at once. -- RAH
|
|
| | > i have a receipt from the vendor for my copy of XP but
| > cannot find the CD cover for the product ID code. how can
| > i get one?
|
|
|
Sincerely,
Jeffrey L. Wade
Microsoft Enterprise Platforms Support