install required DLL for kernel???

  • Thread starter Thread starter Steve T
  • Start date Start date
You should repeat the question since there is no "above." I found your post
way down the posts and suggest you run sfc /scannow to replace missing
system files. Your friend should get the xp cd from HP. He'll need it.
Contact HP support for instructions for using Recovery and to get the disk.
 
I would love to run some diagnostics but can't get to the desktop. Here's
the complete question from "above":

Friends HP pavilion a350n PC won't boot past the black screen. I have tried
to boot normal, safe mode, last known good, etc. but keep getting the
message that I have to install the required DLL. It does not say which DLL
is bad or missing or what. Pressing F10 and trying PC Recovery I get errors
that it cannot open certain backup files. It just keeps going, for about 1/2
hour; telling me what it cannot open never exceeding the 5% recovery stage.
I have the PC with me now and I'm going to blow out the case with compressed
air as it is packed with dust. I will reseat all of the memory modules and
the power connectors first. There are no recovery disks. The recovery is
probably on a hidden partition. Any help would be greatly appreciated. Thank
you, Steve T.
 
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