Try this too:
Start Word by Using the /a Switch
When you start Microsoft Word by using the /a switch, Word temporarily uses
the default built-in settings for all options and prevents the loading of
add-ins, preferences, customizations, and macros.
Note If you make changes to preferences, customizations, or macros during
this session of Word, the changes you make are lost when you quit Word.
Additionally, all Microsoft Office 2003 programs have a Safe Mode startup
option.
For additional information about Office Safe Mode, click the following
article number to view the article in the Microsoft Knowledge Base:
291013 WD2002: About Office Safe Mode in Word
To start Word by using the /a switch, follow these steps:
Click Start, and then click Run.
In the Run dialog box:
In the Open box, type:
winword.exe /a
-or-
Follow these steps to locate and select the Winword.exe file:
Click Browse.
Click to select Winword.exe, and then click Open. This step fills in the
Open box in the Run dialog box.
Note By default, the Winword.exe file is located in the following folder:
C:\Program Files\Microsoft Office\Office11
In the Open box, move the insertion point to the end of the path.
Note The path of the Winword.exe file in the Run dialog box is enclosed in
quotation marks. Move the insertion point to the right of the closing
quotation mark.
Type a space, and then type:
/a
The statement in the Open box appears that is similar to the following
statement:
"C:\Program Files\Microsoft Office\Office11\Winword.exe" /a
Click OK. The Run dialog box closes, and Word starts.
If you resolve the issue when you use the a/ switch to start Word, remove
each of the components that are loaded during Word startup. Remove these
components one at a time in the order that they appear in Word.
To prevent the formatting, autotext, and macros that are stored in the
global template (Normal.dot) from affecting the behavior of Microsoft Word
and documents that you open, rename your global template (Normal.dot). When
you do so, you can quickly determine whether the global template is causing
the issue.
Important When you rename the Normal.dot template, you reset several
options to the default settings, including custom styles, custom toolbars,
macros, and AutoText entries. Therefore, Microsoft strongly recommends that
you do not delete your Normal.dot file.
Certain configurations may create more than one Normal.dot file. For
example, this issue may occur if a computer runs more than one version of
Word or if several workstation installations exist on the same computer. In
these situations, make sure that you rename the correct copy of Normal.dot.
To rename the Normal.dot file, follow these steps as appropriate for your
operating system:
Microsoft Windows 2000:
Quit all instances of Word, including Outlook if Word is your e-mail editor.
Click Start, point to Search, and then click For Files or Folders.
In the Search for files or folders named box, type:
Normal.dot
In the Look in box, click your local hard disk (or an alternative user
template location if you are running Word from a network server.)
Click Search Now to search for the file.
For each occurrence of the Normal.dot file that appears in the Search
Results dialog box, right-click the file, and then click Rename.
Give the file a new name, and then press the ENTER key. For example, type
the following name, and then press the ENTER key:
OldNormal.dot
-or-
Normal-1.dot
On the File menu, click Close to quit the Search program, and then restart
Word.
Note Do not use the /a switch to restart Word.
Microsoft Windows XP:
Quit all instances of Word, including Outlook if Word is your e-mail editor.
Click Start, and then click Search.
Under What do you want to search for, click All files and folders.
In the All or part of the file name box, type:
Normal.dot
In the Look in box, click your local hard disk (or an alternative user
template location if you are running Word from a network server).
Click Search.
For each occurrence of the Normal.dot file that appears in the Search
Results dialog box, right-click the file, and then click Rename.
Give the file a new name, and then press the ENTER key. For example, type
the following name, and then press the ENTER key:
OldNormal.dot
-or-
Normal-1.dot
On the File menu, click Close, and then restart Word.
Note Do not use the /a switch to restart Word.
If you resolve the issue when you rename your global template, the issue is
a damaged Normal.dot template. You may have to change several settings to
restore your options. If the Normal.dot file that you renamed contains
customizations, such as styles, macros, or AutoText entries that cannot be
easily re-created, you may be able use the Organizer to copy those
customizations from the old Normal.dot file to the new Normal.dot file.
Regards,
Subbu.
Subramanian .S
This posting is provided "AS IS" with no warranties, and confers no rights.
