Infected files that are archived, virus program wont remove

  • Thread starter Thread starter Rachel K
  • Start date Start date
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Rachel K

When I run my virus software (Anti Vir XP)it gives me 5
infected files that are archived and cannot be removed or
deleted. I can't do anything in Windows Explorer because
it shuts down and restarts immediately and my IE 6 shuts
down frequently. How do I get rid of something that is
archived when I can't stay in Windows Explorer or on the
Internet for very long?

Thanks
 
Rachel said:
When I run my virus software (Anti Vir XP)it gives me 5
infected files that are archived and cannot be removed or
deleted. I can't do anything in Windows Explorer because
it shuts down and restarts immediately and my IE 6 shuts
down frequently. How do I get rid of something that is
archived when I can't stay in Windows Explorer or on the
Internet for very long?

Thanks
Click to expand...

Start with Trend Micro's Sysclean. After downloading the program and
signature file turn off system restore, boot into safe mode and run it.
Then boot back into normal mode, turn system restore, and do a
complete scan with your AV product.

Trend Micro Sysclean
http://www.trendmicro.com/download/dcs.asp

Trend Micro Signature File
http://www.trendmicro.com/download/pattern.asp
 
Post the five paths here, if you don't understand how to remove them
manually. Note: Disable or clear system restore before running any
cleaners and then re-activate. Good luck!
 
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