incredimail c++ runtime error

  • Thread starter Thread starter Powrwash
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Powrwash

I thought I would post this after I reformatted my hard drive and
reinstalled WinXp just to get incredimail to stop popping up an error
each time I ran it.
The error was c++ runtime error when using Incredimail. After going
thru a bunch of useless steps given to me by IM support. I stumbled
upon the problem myself. My problem was caused by Roboform v514. If I
removed Roboform IM worked fine. Each time I reinstalled it the
problem came back. I installed the lastest version of Roboform and the
problem has not came back. I hope this helps someone out there. Heaven
knows I read enough posts without getting an answer
Good luck
 
c++ runtime error

I have been having that issue for almost 3 months with major frustration. IM has been unable to help me. They can't figure it out. I don't have roboform installed but I am sure I have something installed causing the problem. Do you have any ideas of other programs that might cause this error? I am running Win XP pro. I use trend micro but that was installed before and never caused a problem. My vista computer won't let me update IM either. It tells me I have a windows installer program error that it hasn't been installed properly and to reinstall it. Microsoft walked me through everything and said it is fine.

I do have 4 external HD connected to the computer. It is only 2 years old if that. Is there any way to check which programs might be conflicting? besides uninstalling everything and reinstalling? Thanks for any help. This has been a nightmare. I can use other mail programs but IM has some organization features I really like.
 
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