Include printed reference materials with the software!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Okay, Powerpoint DOES have the reputation for not being a particularly
difficult piece of software to use, but does that really excuse Microsoft
from NOT including a printed reference manual with the software? One would
expect, having paid $200 for the stand alone version of Powerpoint 2003, that
the company would at least do you the service of including printed reference
content. Failing that, the reference documents should at least have been
included as part of the typicaln software installation, but apparently, one
has to be connected and online to be able to access ANY sort of assistance
with this program. So now, I have to sit and wait for microsoft's servers to
decide to grace me with the documentation that should by rights have been
included as part of the (now not worth it) purchase price. I'm now required
to be tethered to the computer to learn how this software operates, I can't
'read the book' when I'm not in front of it, and I won't have access to any
reference materials unless I have an available internet connection.

I'm digusted. Its because of things like this that I am not surprised that
people seek out alternatives to microsoft products and/or pirate their
software. When a company charges so much for a basic piece of software and
then can't be bothered to even supply support materials as part of the
physically purchased product, is it REALLY a wonder that people will seek out
ways to circumvent paying for these products?
 
What can I say? When you're right, you're right. The documentation's
non-existent, the help that's included is minimal and yeah, waiting for it to
come down the wire ... assuming you're connected ... is a lousy alternative.

Problem is, telling us here is preaching to the choir. This newsgroup is all
just us chickens, other users like you. Please take a few minutes to repost
your (all valid) complaints to MS where they'll hear it. There are links here:

Contact Microsoft: Use MSWish to request features, report problems, etc.
http://www.rdpslides.com/pptfaq/FAQ00545.htm

Thanks!
 
This was posted as a Suggestion for Microsoft. It's the preferred method,
according to John Langhans, if the user is on the web interface at
http://tinyurl.com/6syhz . I know it's hard for us to know that if we are using
a news reader, but I've come to realize that if it sounds like a suggestion (not
a question), it probably was posted as such.
 
This was posted as a Suggestion for Microsoft. It's the preferred method,
according to John Langhans, if the user is on the web interface at
http://tinyurl.com/6syhz . I know it's hard for us to know that if we are using
a news reader, but I've come to realize that if it sounds like a suggestion (not
a question), it probably was posted as such.
Click to expand...

Yep, I suspect you're right.

It just takes a while to get used to the lunacy of posts that don't belong here
dropping in from nowhere.

Or to quote you: ECHOOOOOOOOO .... make 'em fix it!
 
Or to quote you: ECHOOOOOOOOO .... make 'em fix it!
Click to expand...

I'm working on it. Or, rather, MS is working on it. <g>

Hopefully with the next code update, there will be a tagline at the bottom
of suggestions which identifies them as such to those of us using NNTP.
Could be a few months, though.

Echo
 
Back
Top