Inbox Windows Mail

  • Thread starter Thread starter chaps
  • Start date Start date
chaps said:
I have received a message in my inbox---cannot delete--what are the steps
to
delete?
Click to expand...

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
 
[email protected] said:
Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
Click to expand...
 
I have the same problem and more! I now have 2 messages in my inbox "This
message cannot be displayed" and when I try to delete I get "An error has
occurred" I have tried tracing that error no. solutions but none of them
work. I have also tried your link several times over a couple of days with
the result "This update is not applicable to your system" I am using vista 64
bit and running CA security centre plus. Over the last week I have
continually received multiple copies of the same email, including those I
have already read and deleted. PLEASE HELP!
 
Then you need the 64-bit version of the fix, not the 32-bit version.
Have you tried it? Most Vista users have a 32-bit version of Vista,
so that's why we recommend trying the 32-bit version of the fix
first.

Some antivirus programs need to be uninstalled to stop them from
causing problems, however I haven't heard of that program being
one of them. Still, you should disable email scanning if that program
lets you.
 
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