Inbox has Phantom Messages

  • Thread starter Thread starter bmcelh
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bmcelh

My Inbox states that I have 4 unread messages. I cannot find them anywhere.
I have checked all the subfolders and am at my wits end. Any suggestions
where to find them, or how to clear the number?
 
The number is in my folder list, directly to the right of the INBOX in
brackets.
When I get a new message the number changes, and after i read it the number
goes back to 4. But i cant find those 4 anywhere.

Diane Poremsky said:
Where do you see the number?
if the windows logon menu, see
http://www.outlook-tips.net/howto/winxp_unread.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

bmcelh said:
My Inbox states that I have 4 unread messages. I cannot find them
anywhere.
I have checked all the subfolders and am at my wits end. Any suggestions
where to find them, or how to clear the number?
Click to expand...
Click to expand...
 
green text like this: [4] or blue (4) ?

Green is the count - right click on the folder and choose properties -
change it to unread. if blue number (and bolded folder name), what type of
email account do you have?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

bmcelh said:
The number is in my folder list, directly to the right of the INBOX in
brackets.
When I get a new message the number changes, and after i read it the
number
goes back to 4. But i cant find those 4 anywhere.

Diane Poremsky said:
Where do you see the number?
if the windows logon menu, see
http://www.outlook-tips.net/howto/winxp_unread.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

bmcelh said:
My Inbox states that I have 4 unread messages. I cannot find them
anywhere.
I have checked all the subfolders and am at my wits end. Any
suggestions
where to find them, or how to clear the number?
Click to expand...
Click to expand...
Click to expand...
 
My Inbox states that I have 4 unread messages. I cannot find them anywhere.
I have checked all the subfolders and am at my wits end. Any suggestions
where to find them, or how to clear the number?
Click to expand...

Does the Unread Mail folder show them? If so, reset the view on Inbox.
Exactly how is version-dependent, so I'll let you figure it out.
 
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