Inability to make a fax printer a fax device in fax console

  • Thread starter Thread starter Jerry
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Jerry

I am trying to get my Canonon MP 730 recognized as a fax
device in Fax Console. The MP730 is in Printers and Faxes
and is functioning, allowing a fax to be sent from a Word
or Excel document by choosing MP 730 Fax from the Print
option under File. But Fax Console won't track or archive
the fax activity or the fax itself. It did function that
way when I had a modem pci in my CPU. It seems that under
Tools in Fax console only a modem can be recognized as a
fax device. When trying to specify a device, there is no
way to select Canon MP 730 and have it recognized. Is
there some workaround for this situation or is using a
multifunction printer or external fax machine not an
option for Fax Console monitoring?
 
-----Original Message-----
I am trying to get my Canonon MP 730 recognized as a fax
device in Fax Console. The MP730 is in Printers and Faxes
and is functioning, allowing a fax to be sent from a Word
or Excel document by choosing MP 730 Fax from the Print
option under File. But Fax Console won't track or archive
the fax activity or the fax itself. It did function that
way when I had a modem pci in my CPU. It seems that under
Tools in Fax console only a modem can be recognized as a
fax device. When trying to specify a device, there is no
way to select Canon MP 730 and have it recognized. Is
there some workaround for this situation or is using a
multifunction printer or external fax machine not an
option for Fax Console monitoring?
.
Click to expand...

How do you propose to actually send the fax if you haven't
connected the modem to a phone line? By magic? I'm not
familiar with the Canon device you refer to, but if it
is an all-in-one thing and "all" includes fax, it too must
get "on line" by way of an analog modem and phone line.
And what on earth made you believe that you could connect
a dedicated fax machine to your computer? The computer
and the fax machine are mutually exclusive devices; one
is intended to supplant the other, not be connected to it.
 
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