in place XP upgrade

  • Thread starter Thread starter Tom Gaughan
  • Start date Start date
T

Tom Gaughan

I'm having a problem with IE6 and if my reinstall of IE6 SP1 does not
resolve the problem, I may have to reinstall XP pro over my current install.
My question is: Can I reinstall XP without destroying my current user
accounts?
http://support.microsoft.com/kb/315341 didn't address user accounts
Thanks,
Tom

BTW - my problem is that IE not rendering any web pages. any site comes up
totally blank and cannot get any dialogs to load (e.g., Help About or
Internet Options). I unistalled SP2 and the problem got a little better -
now only page background color is loading and I can open dialogs. My
Internet connection is good (can ping and use IM)
 
I'm having a problem with IE6 and if my reinstall of IE6 SP1 does not
resolve the problem, I may have to reinstall XP pro over my current install.
My question is: Can I reinstall XP without destroying my current user
accounts?
http://support.microsoft.com/kb/315341 didn't address user accounts
Click to expand...
BTW - my problem is that IE not rendering any web pages. any site comes up
totally blank and cannot get any dialogs to load (e.g., Help About or
Internet Options). I unistalled SP2 and the problem got a little better -
now only page background color is loading and I can open dialogs. My
Internet connection is good (can ping and use IM)
Click to expand...

Tom,

yes, the repair installation keeps the user accounts and the
installed software and the user settings.

I would recommend to do this:

1. Do a backup. There's always a risk.

2. Do the repair installation.

3. Install Service Pack 2.

For particular SP2 problems and for proper preparation have a
look at http://www.michna.com/kb/WxSP2.htm.

Hans-Georg
 
Are you sure port 80 is not blocked ?
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