Images do not display in PowerPoint or Publisher

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Guest

I am running Windows XP Media Edition with Office 2003. Images are not
displaying in PowerPoint or Publisher. They show fine on my notebook (Windows
XP, Office 2003) but not on my desktop.
I checked the Knowledge Base and found something about Photo Editor needing
to be installed but I don't have that program or embedding the photo link.
What is this all about and how can I resolve this issue?
 
I am running Windows XP Media Edition with Office 2003. Images are not
displaying in PowerPoint or Publisher. They show fine on my notebook
(Windows
XP, Office 2003) but not on my desktop.
Click to expand...


First of all, please make sure, that Service Pack 1 for Office 2003 is
installed on your computer (click on "Help" then on "Check for updates").
It solves a lot of image problems.

Kind regards,
Ute
 
Thanks Ute but all updates are installed. I am pretty sure this is the lack
of OLE that is causing this since it is in both programs.

Any other thoughts? Anybody?
 
Can you double-check for SP-1, please? Help/About should list the version of
PPT with SP1 at the end.

Why do you think it's an OLE problem? More specifically, what do you mean by
"lack of OLE"? Does Media Edition not have OLE capability? (That doesn't
quite make sense to me, actually.)

How were these images inserted into PPT?

What's showing on the PPT file where the image should be? You don't have the
RedX problem, do you?
RED X instead of graphics
http://www.rdpslides.com/pptfaq/FAQ00064.htm

Have you tried changing hardware acceleration? Try it at all settings.
How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm
 
Double checked and SP-1 is certainly installed. I base my thought of an OLE
problem on the MS KNowledge Base article that describes similar issues with
Office 2003 not including Photo Editor and suggesting installing it (I don't
have the program). The workaround may work for new files but I have a lot of
existing files that I am not willing to recreate.

I have a new Dell 8400 with 250GB SATA (stripe) hard drive, 2 GB RAM and ATI
Radeon X800XT so I don't think this is a hardware problem.

Any other suggestions?

Echo S said:
Can you double-check for SP-1, please? Help/About should list the version of
PPT with SP1 at the end.

Why do you think it's an OLE problem? More specifically, what do you mean by
"lack of OLE"? Does Media Edition not have OLE capability? (That doesn't
quite make sense to me, actually.)

How were these images inserted into PPT?

What's showing on the PPT file where the image should be? You don't have the
RedX problem, do you?
RED X instead of graphics
http://www.rdpslides.com/pptfaq/FAQ00064.htm

Have you tried changing hardware acceleration? Try it at all settings.
How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


coacht said:
Thanks Ute but all updates are installed. I am pretty sure this is the lack
of OLE that is causing this since it is in both programs.

Any other thoughts? Anybody?
Click to expand...
Click to expand...
 
Thanks for checking SP-1.

Changing hardware acceleration didn't help it? (Try it at each setting on
the slider.) Whether you think it's a hardware problem or not, it's an easy
thing to try -- quick, free, and reversible.

Are the missing photos giving you Red Xs?

What is the KB article (link or number) you're referring to?

--
Echo [MS PPT MVP]
http://www.echosvoice.com


coacht said:
Double checked and SP-1 is certainly installed. I base my thought of an OLE
problem on the MS KNowledge Base article that describes similar issues with
Office 2003 not including Photo Editor and suggesting installing it (I don't
have the program). The workaround may work for new files but I have a lot of
existing files that I am not willing to recreate.

I have a new Dell 8400 with 250GB SATA (stripe) hard drive, 2 GB RAM and ATI
Radeon X800XT so I don't think this is a hardware problem.

Any other suggestions?

Echo S said:
Can you double-check for SP-1, please? Help/About should list the version of
PPT with SP1 at the end.

Why do you think it's an OLE problem? More specifically, what do you mean by
"lack of OLE"? Does Media Edition not have OLE capability? (That doesn't
quite make sense to me, actually.)

How were these images inserted into PPT?

What's showing on the PPT file where the image should be? You don't have the
RedX problem, do you?
RED X instead of graphics
http://www.rdpslides.com/pptfaq/FAQ00064.htm

Have you tried changing hardware acceleration? Try it at all settings.
How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


coacht said:
Thanks Ute but all updates are installed. I am pretty sure this is the lack
of OLE that is causing this since it is in both programs.

Any other thoughts? Anybody?

:

I am running Windows XP Media Edition with Office 2003. Images are not
displaying in PowerPoint or Publisher. They show fine on my notebook
(Windows
XP, Office 2003) but not on my desktop.


First of all, please make sure, that Service Pack 1 for Office 2003 is
installed on your computer (click on "Help" then on "Check for updates").
It solves a lot of image problems.

Kind regards,
Ute

--
Ute Simon
Microsoft PowerPoint MVP Team und PowerPoint-User-Team
Tipps, Tricks und Kostenloser Newsletter: www.ppt-user.de
Infos zu den PowerPoint-Anwendertagen: www.powerpoint-anwendertage.de
Click to expand...
Click to expand...
Click to expand...
 
No improvement with hardware acceleration. There are no red X's, simply a
blank placeholder. I will have to go back and find the KB number but this is
a problem with both Publisher and PowerPoint. Very frustrating.

Echo S said:
Thanks for checking SP-1.

Changing hardware acceleration didn't help it? (Try it at each setting on
the slider.) Whether you think it's a hardware problem or not, it's an easy
thing to try -- quick, free, and reversible.

Are the missing photos giving you Red Xs?

What is the KB article (link or number) you're referring to?

--
Echo [MS PPT MVP]
http://www.echosvoice.com


coacht said:
Double checked and SP-1 is certainly installed. I base my thought of an OLE
problem on the MS KNowledge Base article that describes similar issues with
Office 2003 not including Photo Editor and suggesting installing it (I don't
have the program). The workaround may work for new files but I have a lot of
existing files that I am not willing to recreate.

I have a new Dell 8400 with 250GB SATA (stripe) hard drive, 2 GB RAM and ATI
Radeon X800XT so I don't think this is a hardware problem.

Any other suggestions?

Echo S said:
Can you double-check for SP-1, please? Help/About should list the version of
PPT with SP1 at the end.

Why do you think it's an OLE problem? More specifically, what do you mean by
"lack of OLE"? Does Media Edition not have OLE capability? (That doesn't
quite make sense to me, actually.)

How were these images inserted into PPT?

What's showing on the PPT file where the image should be? You don't have the
RedX problem, do you?
RED X instead of graphics
http://www.rdpslides.com/pptfaq/FAQ00064.htm

Have you tried changing hardware acceleration? Try it at all settings.
How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


Thanks Ute but all updates are installed. I am pretty sure this is the
lack
of OLE that is causing this since it is in both programs.

Any other thoughts? Anybody?

:

I am running Windows XP Media Edition with Office 2003. Images are not
displaying in PowerPoint or Publisher. They show fine on my notebook
(Windows
XP, Office 2003) but not on my desktop.


First of all, please make sure, that Service Pack 1 for Office 2003 is
installed on your computer (click on "Help" then on "Check for
updates").
It solves a lot of image problems.

Kind regards,
Ute

--
Ute Simon
Microsoft PowerPoint MVP Team und PowerPoint-User-Team
Tipps, Tricks und Kostenloser Newsletter: www.ppt-user.de
Infos zu den PowerPoint-Anwendertagen: www.powerpoint-anwendertage.de
Click to expand...
Click to expand...
Click to expand...
 
Thanks for trying it.

How were the images inserted?
No improvement with hardware acceleration. There are no red X's,
simply a blank placeholder. I will have to go back and find the KB
number but this is a problem with both Publisher and PowerPoint. Very
frustrating.

Echo S said:
Thanks for checking SP-1.

Changing hardware acceleration didn't help it? (Try it at each
setting on the slider.) Whether you think it's a hardware problem or
not, it's an easy thing to try -- quick, free, and reversible.

Are the missing photos giving you Red Xs?

What is the KB article (link or number) you're referring to?

--
Echo [MS PPT MVP]
http://www.echosvoice.com


coacht said:
Double checked and SP-1 is certainly installed. I base my thought
of an OLE problem on the MS KNowledge Base article that describes
similar issues with Office 2003 not including Photo Editor and
suggesting installing it (I don't have the program). The workaround
may work for new files but I have a lot of existing files that I am
not willing to recreate.

I have a new Dell 8400 with 250GB SATA (stripe) hard drive, 2 GB
RAM and ATI Radeon X800XT so I don't think this is a hardware
problem.

Any other suggestions?

:

Can you double-check for SP-1, please? Help/About should list the
version of PPT with SP1 at the end.

Why do you think it's an OLE problem? More specifically, what do
you mean by "lack of OLE"? Does Media Edition not have OLE
capability? (That doesn't quite make sense to me, actually.)

How were these images inserted into PPT?

What's showing on the PPT file where the image should be? You
don't have the RedX problem, do you?
RED X instead of graphics
http://www.rdpslides.com/pptfaq/FAQ00064.htm

Have you tried changing hardware acceleration? Try it at all
settings. How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


Thanks Ute but all updates are installed. I am pretty sure this
is the lack of OLE that is causing this since it is in both
programs.

Any other thoughts? Anybody?

:

I am running Windows XP Media Edition with Office 2003. Images
are not displaying in PowerPoint or Publisher. They show fine
on my notebook (Windows
XP, Office 2003) but not on my desktop.


First of all, please make sure, that Service Pack 1 for Office
2003 is installed on your computer (click on "Help" then on
"Check for updates"). It solves a lot of image problems.

Kind regards,
Ute

--
Ute Simon
Microsoft PowerPoint MVP Team und PowerPoint-User-Team
Tipps, Tricks und Kostenloser Newsletter: www.ppt-user.de
Infos zu den PowerPoint-Anwendertagen:
www.powerpoint-anwendertage.de
Click to expand...
Click to expand...
Click to expand...
 
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