I'm having a problem with an "Illegal System DLL Relocation"

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The problem I'm dealing with is on a different PC from the one I'm using to
post this message.
Here is a picture of the blue screen error message I'm getting:

http://img250.imageshack.us/my.php?image=hpim0133cb1.jpg

That message only stays on screen for a split second before the PC
automatically restarts. The message comes up right about at the time when
the Log In screen would usually come up.
I've also tried every variety of Safe Mode and even Last Known Good
Configuration to get onto the PC, but all of these options simply result in
the PC automatically restarting soon after I selected them. This is unusual
because that PC has never given me the problem of automatically restarting
every time soon after I started it up.

From other sources, I have learned that a security Windows Update might be
to blame, and this is supposedly the fix for it:

http://www.microsoft.com/downloads/...88-3131-429C-8FCB-F7B3B0FD3D86&displaylang=en

I don't know for certain whether or not installing that update would fix it,
and even if I did know it would fix it, I still can't seem to figure out how
to even get around that blue screen error message I keep getting on that PC.
So since I can't get to the desktop of that PC, not even through Safe Mode, I
don't think it will be possible for me to install any Windows Updates.

I have also heard that a possible fix for the problem could involve using a
Windows XP CD, but that PC was bought used with Windows XP already installed,
so I we never got the Windows XP CD. Was that a bad idea? Should I never
again buy a used PC without demanding that the Windows CD is included with
it?

Any help with this is much appreciated. It's been a few weeks since the
problem first happened, and I'm starting to get a little worried that that PC
is a goner. :(
 
Thanks for the reply, but I can't seem to find any information in that link
you posted which would solve my problem. That link does seem to offer a
whole lot of info about solving the "Illegal System DLL Relocation" problem,
and I believe I've been directed to a similar page before by someone else. I
think my problem is a little unique though, unfortunately, since I am not
able to access the desktop of that PC without it restarting every time.
Please read my entire original post for details, if you don't mind.

Thanks.
 
You probably purchased a system that does not offer rhe standard "Repair"
option, which would then allow you to use the techniques in my link. You
probably have a system that gives you a total restore to 'factory defaults'
and a 'catch 22' warning about how you should have made a backup.
 
Of course, I could be wrong about the link. It may be able to help me. But
could you tell me which pieces of advice in the link could be put to use
without having access to the desktop? And just how I might clarify that the
PC does or does not have the "Repair" option you spoke of? Or is the fact
that the PC automatically restarts every time a sign that the Repair option
isn't available? I do know that I have access to the various options shown
by pressing F8, but like I said, no matter which of them I selected, it led
to an auto restart. I also know that I can access the Setup menu by pressing
Enter, I think it was, when the PC first starts up. I'm not sure what good I
could do in the Setup menu though.

Thanks.
 
I believe the Repair Install might be the only way to fix it, but like I said
before, that PC was bought used and already had Windows XP installed, so we
were not given a Windows XP CD with it. Does the Windows XP CD come standard
with new PCs, and would you suggest that a used PC should never be bought
without a Windows XP CD? And with that said, do you know if it would be
possible to do the Repair Install any other way? Like, for instance, by
borrowing a Windows XP CD from a friend, or buying a new one? I'd really
like to recover some of the files from that PC, so I'm hopeful that there is
still some way for me to do it.

Thanks.
 
insert windows xp cd, choose repair, and then type fixmbr c:\ . when it
wasks you to say yes or no, say yes..
 
All systems that do not come 'preinstalled' but use the standard setup disk
can use any standard setup disk to repair it. (Limited to edition type, like
home, pro, media center) Perhaps the only difficulty might be the service
pack level of the disk, to system level must match. Uninstalling a service
pack is always possible to make them match.
 
Ok, I managed to borrow a Windows XP SP2 Home edition disk from a friend.
The only real difference with the Windows XP edition on my PC is that it's
Pro instead of Home. This shouldn't cause any problems, should it? I intend
to try it out soon.
 
Ignatz said:
Ok, I managed to borrow a Windows XP SP2 Home edition disk from a friend.
The only real difference with the Windows XP edition on my PC is that it's
Pro instead of Home. This shouldn't cause any problems, should it? I
intend
to try it out soon.
Click to expand...

Yes, that certainly should cause problems with doing a repair install.

This a significant difference, in fact a version downgrade, and so the
repair install from the Home CD will probably halt once it detects the Pro
install. This is what "Limited to edition type, like home, pro, media
center" in the previous reply means.

Plus, your Pro install key will not work with the Home install.

The only thing you could successfully use that CD for is getting into the
recovery console.

Unfortunately you aren't in a particularly good situation here if your
system came without any means of reinstalling XP, as a clean or repair
install.

If you don't need the Pro vs Home features, you may be best off buying a new
Home CD and starting over. If you have a Win98SE or ME CD, you can
possibly use an Upgrade version, which is cheaper. You do *not* have to
install the other windows version first, you will just be asked to insert
the old CD for check, then to put the XP CD back in.

This approach has the significant advantage of giving you the CD for future
repairs.

If you have data on the drive now that you want to keep, I'd suggest also
getting another hard disk, installing it as the only drive in the system,
and doing the new install to that. Once it's set up, put the old drive back
in as a slave and copy the data over. You may need to take ownership of
the old files, and you'll probably need to be in Safe Mode to do that in
Home. Once you are satisfied that all your data is recovered, you can
format that disk and use it for extended storage.

For this, you're probably looking at well under US$200 for the new XP copy
and hard disk. One major US retailer sells the XP Home upgrade for $99,
the full version for $199. Their XP Pro upgrade is listed as $199, but the
full version isn't listed. I see 80 gig hard disks for about CDN$50.

The task will take a few hours (much of which you can spend doing other
things) and will work reliably. You will have to reinstall all apps as
well, which means you need install media for those, which likely also didn't
come with the PC.

HTH
-pk
 
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