kjc said:
i am unable to access internet options,which ever way i try...if i open my
internet express browaser,and go to the tools tab,nothing happens,if i go to
control panel,and chose internet connections and go to tools tab nothing,i
can no access anything to do with options....also no web browsers will
display pages with my norton firewall turned on....this all cmae about when i
was trying to other web browsers and firewalls......this will teach me to
leave well alone...i do hope someone can help me,i am relativley new to
computers....living in hope...ken
Hi Ken,
Well, we will take this step-by step:
Please try in both Normal mode and Safe Mode, if Normal mode fail try safe
mode.
1- Please do the following:
Open a run Command and type in:
gpedit.msc click [OK]
On the group Policy locate this option under:
[&] User configuration
[+] Software Settings
[+] Windows Settings
[-] Administrative Templates
[-] Internet Explorer
[+] Application Compatibility
[+]Internet Control Panel
[ ] Offline Pages
[ ] Browser menus = Look in the right Pane/Window for this
Option:
[$]Tools menu
isable Internet Options... menu option.
Make sure this not Disabled for your account by double clicking it and see
the settings there.
Note you can do any changes unless you are logged as administrator.
Another the registry by opening a run command and type in:
regedit click [OK] and on the Registry editor locate this Key:
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies =
Edit if the IE Option is set to 1 set it to Zero.
[-]HKEY_CURRENT_USER/SOFTWARE/Policies/Microsoft/Internet
Explorer/Restrictions
= "NoBrowserOptions"
Try to delete it ("NoBrowserOptions") and Close the Registry and Restart
your computer.
Close the Registry and Reboot.
No options appear under Settings on the Advanced tab of the "Internet
Options" dialogue box in Windows Internet Explorer 7
http://support.microsoft.com/default.aspx/kb/928849
http://support.microsoft.com/kb/216583/en-us
Line 268- Restore All tabs in IE and Removes the *Internet Options*
Restrictions :
http://www.kellys-korner-xp.com/xp_tweaks.htm
And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Download this Anti-Virus and run a scan:
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
Then Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
nass
