IE6SP1 hangs after complete PC rebuild + windowsupdate

[Bob]

Since my PC was getting slow, etc. I decided to completely wipe the
disk and reinstall Windows XP with SP1 and all windows update critical
updates and selected recommended updates. Office 2003 Pro was also
completely installed with all online updates.

IE is now almost unusable - widowsupdate fails with error 0x800A138F -
followed the self help fixes for this error with no joy.

Other sites always fail in the same place - web mail autenticates
correctly and then hangs. Google is ok.

I suspect that it is an authentication related problem but I can not
be sure. I have reinstalled Windows XP (inplace upgrade), and
reinstalled IE6SP1 following the MS technote Q318378.

Any help appreciated.

Bob

 

[Frank Saunders, MS-MVP]

Since my PC was getting slow, etc. I decided to completely wipe the
disk and reinstall Windows XP with SP1 and all windows update critical
updates and selected recommended updates. Office 2003 Pro was also
completely installed with all online updates.

IE is now almost unusable - widowsupdate fails with error 0x800A138F -
followed the self help fixes for this error with no joy.

Other sites always fail in the same place - web mail autenticates
correctly and then hangs. Google is ok.

I suspect that it is an authentication related problem but I can not
be sure. I have reinstalled Windows XP (inplace upgrade), and
reinstalled IE6SP1 following the MS technote Q318378.

Any help appreciated.

Bob

Windows Update Fails:
Disable your anti-virus when obtaining the updates.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/?kbid=193657
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Bob]

Windows Update Fails:
Disable your anti-virus when obtaining the updates.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/?kbid=193657
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate

I have followed Frank's advice very thoroughly, thank you Frank, but I
still have this problem. All I can add is that windows update.log
contains the following error every time I attempt an update -
2004-04-05 14:33:19 13:33:19 Error IUENGINE Querying
software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp (Error
0x800C0008)

Any help appreciated.
Bob

 

[Frank Saunders, MS-MVP IE/OE]

I have followed Frank's advice very thoroughly, thank you Frank, but I
still have this problem. All I can add is that windows update.log
contains the following error every time I attempt an update -
2004-04-05 14:33:19 13:33:19 Error IUENGINE Querying
software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp (Error
0x800C0008)

Any help appreciated.
Bob

Try posting in this newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/