IE6 SP1 for WIN XP closes on initial open/won't open content in web sites

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accounting

I am unable to successfully open my internet site whether it be with IE6 or
any other program like Real Player without having the programs close on the
initial try. When I send the error to Microsoft it tells me to upgrade my
"smartpops network essentials" program and even directs me to the site. The
trouble is that I cannot find this program on my system. The only file I
can find that has the word " smartpops" in it is the error message in the
Dr. Watson dump file.

Also when I visit web sites I cannot expand the content inside. An example
is a site that has a map that can be expanded. When I try to bring it up a
second window appears, but nothing ever shows. The map in question is a
simple GIF file.
 
Believe me, the message about smartpops is *not* coming from MS.

smartpops = Network Essentials = spyware/hijackware
(cf. http://allentech.net/parasite/NetworkEssentials.html)

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot

Despite the above link, these days most of us are recommending HijackThis to
identify and assist in the removal of these bad guys. **Post your files to
the Spyware Info forum mentioned in the first URL above, not here.**

If you cannot access the page to download HijackThis, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hijackthis.zip

If you find you need CoolWebSearch Shredder, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/cwshredder.zip
(Get a fresh copy of CWS Shredder before each use. It's updated
frequently.)

Update your virus definitions and then run a full system scan. Do both
daily from now on.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com
AH-VSOP
http://forum.aumha.org/
<snip>
 
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