Hi paul
latest critical update for service pack 1 would not install
I'm sorry, but, we need more information that this to be of much help.
Would you please post back and tell us the version of Windows you are using,
which SP1 you are referring to, and the exact wording of any error messages
you maybe getting.
This is all very important for us to be able to provide you with the correct
information to help resolve your problem.
Thank you.
Jan

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