IE hardly usable after updating Windows

  • Thread starter Thread starter Fokke Nauta
  • Start date Start date
F

Fokke Nauta

Hi all,

Using IE6+sp1 on Win2k pro.
It has always worked fine, without any problems.
I decided to update Windows and several patches have been installed. Ever
since IE hardly works: it gives most of the time a "Page not found" error,
especially when clicking on a link. Online transactions are now impossible.
I have uninstalled all patches and reinstalled IE6 + sp1, but all to no
avail.
Funny enough another browser (Mozilla Firefox) has got a similar problem as
well, so I thing something's wrong in the registry.
What do I need to change or delete in the registry in order to get my
browser working again?

All help appreciated, thanks in advance.

Fokke Nauta
 
Hi Fokke :-)

Try the following and see if it helps:

Try uninstalling the recent patches from the Add/Remove programs if there
are listed there and seeif the problem presists.

If that is not an option, try doing a repair of the OS and see if that
helps:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were installed *after*
installing IE6. You will have to go to the Windows Update and reinstall all
the necessary updates after the reinstall.

Also, download and install the following from another machine to a floppy
disk and install on the affected machine and run them, and see if this helps
restore your connection.

LSPFix
http://www.cexx.org/lspfix.htm

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Are you downloading from www.download.com and using Spy Bot Search &
Destroy?
Are you downloading from www.download.com and using Lavasoft Ad-Aware?
Are you downloading from www.download.com and using The Google Toolbar?
Are you downloading from www.download.com and using AVG Anti-Virus?
Have you deleted the hundreds or thousands of temp files in C:\Windows\Temp
?

Regards, Gary 'Doc' Adams in Louisiana

CTLouisiana @ msn comREMOVE
http://computerteachers.digital-mall-online.com/
~ Read to Learn - Write to Think ~
 
Fokke Nauta said:
Hi all,

Using IE6+sp1 on Win2k pro.
It has always worked fine, without any problems.
I decided to update Windows and several patches have been installed. Ever
since IE hardly works: it gives most of the time a "Page not found" error,
especially when clicking on a link. Online transactions are now
impossible.
I have uninstalled all patches and reinstalled IE6 + sp1, but all to no
avail.
Funny enough another browser (Mozilla Firefox) has got a similar problem
as
well, so I thing something's wrong in the registry.
What do I need to change or delete in the registry in order to get my
browser working again?

All help appreciated, thanks in advance.

Fokke Nauta
Click to expand...

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Jan Il said:
Hi Fokke :-)

Try the following and see if it helps:

Try uninstalling the recent patches from the Add/Remove programs if there
are listed there and seeif the problem presists.

If that is not an option, try doing a repair of the OS and see if that
helps:

How To Repair Windows 2000

Windows 2000 step by step repair instructions:
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm

How to perform an "in place upgrade" or system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

How to perform an in place upgrade or 2000 system repair.
http://www.techspot.com/vb/showthread.php?threadid=8356

Difference between Manual and Fast repair
http://support.microsoft.com/?kbid=238359

You only need to uninstall those Service Packs that were installed *after*
installing IE6. You will have to go to the Windows Update and reinstall all
the necessary updates after the reinstall.

Also, download and install the following from another machine to a floppy
disk and install on the affected machine and run them, and see if this helps
restore your connection.

LSPFix
http://www.cexx.org/lspfix.htm

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

Hope this helps :-)

Jan :)
Click to expand...

<cut>

Hi Jan,

Thanks. I tried it all, including the repair of Win2k and Winsock fix
utility.
Unfortunately to no avail.

Cheers, Fokke
 
Computer Teachers LC said:
Are you downloading from www.download.com and using Spy Bot Search &
Destroy?
Are you downloading from www.download.com and using Lavasoft Ad-Aware?
Are you downloading from www.download.com and using The Google Toolbar?
Are you downloading from www.download.com and using AVG Anti-Virus?
Have you deleted the hundreds or thousands of temp files in C:\Windows\Temp
?

Regards, Gary 'Doc' Adams in Louisiana
Click to expand...

<cut>

No, though I have used www.download.com a few instances, Spybot, Adaware and
CWShredder detect no spyware.

Best regards,

Fokke
 
Hi Fokke :-)

Hi Jan,

Thanks. I tried it all, including the repair of Win2k and Winsock fix
utility.
Unfortunately to no avail.

Cheers, Fokke
Click to expand...

If a repair and the others have not resolved the problem, then you should
follow through with Frank's suggestion to clean your system of the scumware
that is causing this problem.

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
 
Jan Il said:
Hi Fokke :-)



If a repair and the others have not resolved the problem, then you should
follow through with Frank's suggestion to clean your system of the scumware
that is causing this problem.

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Click to expand...

Hi Jan,

Spybot and CWShredder didn't find anything. Adaware found Alexa, which
obviously must have been installed with a MS update. It has been removed.
HijackThis did not find anything unusual. I am running Spywareguard and
Spywareblaster.

So, unless it's spyware which is absolutely stealth, I don't know what's
wrong.

Cheers,
Fokke
 
Fokke Nauta said:
Hi Jan,

Spybot and CWShredder didn't find anything. Adaware found Alexa, which
obviously must have been installed with a MS update. It has been removed.
HijackThis did not find anything unusual. I am running Spywareguard and
Spywareblaster.

So, unless it's spyware which is absolutely stealth, I don't know what's
wrong.
Click to expand...

I'm sorry
 
Hi Fokke :-)


If you have done all the process, checked all the articles, there is no
scumware on the system, the repair did not work, and you sitll can not
update, then I am not sure what else to suggest. However, you might also
try the following and see if it might help. If not, then you may have to
back up your data and do a clean reinstall of the OS:


First go to Start>Run>type sfc /scannow and click OK. The program will
check for corrupted files and reinstall them. Unfortunately it does not
provide a report.

If still no joy, then:

Do a search of files and folders for HOSTS, no extension (not the HOSTS.SAM)
and open it with notepad and see if there are any enteries for Microsoft.
Search for the site a248.e.akamai.net and add a '#' (without the
single-quotes) to the beginning of the line. This will cause Hosts to
ignore it.
Save your changes. Try to ping the site a248.e.akamai.net ... which should
now be successful.

Also...here are some articles that might help:
http://www.freetune.com/extras/broken_updates.htm

Unable to Download from the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315496

Windows Update Fixes
http://www3.telus.net/dandemar/wufix.htm

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Jan Il said:
Hi Fokke :-)
Click to expand...

If you have done all the process, checked all the articles, there is no
scumware on the system, the repair did not work, and you sitll can not
update, then I am not sure what else to suggest. However, you might also
try the following and see if it might help. If not, then you may have to
back up your data and do a clean reinstall of the OS:


First go to Start>Run>type sfc /scannow and click OK. The program will
check for corrupted files and reinstall them. Unfortunately it does not
provide a report.

If still no joy, then:

Do a search of files and folders for HOSTS, no extension (not the HOSTS.SAM)
and open it with notepad and see if there are any enteries for Microsoft.
Search for the site a248.e.akamai.net and add a '#' (without the
single-quotes) to the beginning of the line. This will cause Hosts to
ignore it.
Save your changes. Try to ping the site a248.e.akamai.net ... which should
now be successful.

Also...here are some articles that might help:
http://www.freetune.com/extras/broken_updates.htm

Unable to Download from the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315496

Windows Update Fixes
http://www3.telus.net/dandemar/wufix.htm

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Click to expand...

<Cut>

Hi Jan

Thanks for all the info. There are very usefull links between them.
However, I tried a few things but it did not work out.
I'm afraid I'll have to face a new installation :-(

Thanks for your help anyway.
Much appreciated.

Cheers,
Fokke
 
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