IE does not connect

[Eustace]

The IE stopped working. It does not connect to the Internet (with my
dialup connection) though it says "Connecting..."; it does not open
Help> About IE, though some other menu items work; when I try to use the
IE extension of Firefox it doesn't connect either. I suspect the problem
started after some recent automatic updates... What should I do? -Eustace

 

[Guest]

Have you tried starting IE7 in no-addons mode? To do so, right-click the IE7
icon on your desktop and then choose "Start Without Add-Ons." If you're able
to connect, you'll want to use Tools > Manage Add-Ons to selectively enable
and disable add-ons until you fgind the one that's causing the problem. On
some cases its the Yahoo companion or Yahoo toolbar that cause the problem.

 

[Guest]

The IE stopped working. It does not connect to the Internet (with my
dialup connection) though it says "Connecting..."; it does not open
Help> About IE, though some other menu items work; when I try to use the
IE extension of Firefox it doesn't connect either. I suspect the problem
started after some recent automatic updates... What should I do? -Eustace

Go through these cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run Disk CleanUp, and then Open a run command and type in:
sfc /scannow click [OK] get your XP CD handy.
HTH.
Let us know.
Regards,
nass

 

[Eustace]

The IE stopped working. It does not connect to the Internet (with my
dialup connection) though it says "Connecting..."; it does not open
Help> About IE, though some other menu items work; when I try to use the
IE extension of Firefox it doesn't connect either. I suspect the problem
started after some recent automatic updates... What should I do? -Eustace

Go through these cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run Disk CleanUp, and then Open a run command and type in:
sfc /scannow click [OK] get your XP CD handy.
HTH.
Let us know.
Regards,
nass

Thanks to both of you. First thing I did before even posting here was to
check for virus and malware - my computer was clean. I don't remember
what else I might have tried, like emptying the cache, there was also
another automatic update, but anyway today IE works.

Eustace

 

[Guest]

The IE stopped working. It does not connect to the Internet (with my
dialup connection) though it says "Connecting..."; it does not open
Help> About IE, though some other menu items work; when I try to use the
IE extension of Firefox it doesn't connect either. I suspect the problem
started after some recent automatic updates... What should I do? -Eustace

Go through these cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run Disk CleanUp, and then Open a run command and type in:
sfc /scannow click [OK] get your XP CD handy.
HTH.
Let us know.
Regards,
nass

Thanks to both of you. First thing I did before even posting here was to
check for virus and malware - my computer was clean. I don't remember
what else I might have tried, like emptying the cache, there was also
another automatic update, but anyway today IE works.

Eustace

Glad you got it sorted and thanks for letting us know.
Good luck.
nass