IE crashers when trying to print, print preview, access Help, etc.

  • Thread starter Thread starter Greg Z
  • Start date Start date
G

Greg Z

I'm getting the pathetic MS apology that "Internet
Explorer has to close". This happens when I try to run
print, print preview, or page setup from the File menu and
when I try to access the version number through
Help_About. I'm running XP Home Edition and (as best as I
can tell) IE 6 with the Service Pack 1. This is really
getting old fast. Anybody got suggestions?
 
Try, in order:

1. (Re-)Installing 5.6 Scripting Engine from
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

4b. Find the hijacker that caused 4a to be checked:

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

As part of the hunt, also update your virus definitions and then run a full
system scan. From now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/
 
Hi, I am getting the same error but in windows 2000. I did what yo
said, I notice that on "IE Tools>Interne
Options>Advanced>Browsing>Enable third-party browser
extensions " was check. I followed your procedure but still I have th
problem, when I see the report shows the module: msxml3.dll....I hop
somebody can help...Thanks
PA said:
*Try, in order:

1. (Re-)Installing 5.6 Scripting Engine from
http://tinyurl.com/7nn6

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

3. Re-register all DLLs listed i
http://support.microsoft.com/?kbid=281679

4a. IE Tools>Internet Options>Advanced>Browsing>Enable third-part
browser
extensions (uncheck & reboot).

4b. Find the hijacker that caused 4a to be checked:

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each an
every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool t
use.
It will help you to both identify and remove any hijackware/spyware.
**Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

As part of the hunt, also update your virus definitions and then ru
a full
system scan. From now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/
Click to expand...


-
mariawin
 
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