IE Browser problems

  • Thread starter Thread starter Amanda
  • Start date Start date
A

Amanda

I have a 6 year old computer with an 4.66 megabytes
processor with only 96 SB RAM. The rest of my RAM previous
got wiped out by a virus. But that was 3 years ago. I have
windows 98 the second edition. Over the years I have tried
my hardest to keep this one in at least working condition.
It still is but I have some problems. I have Ad-Aware to
keep spyware and such out of my computer and I keep
ad-aware up to date. I also have Norton Antivirus 2003
Professional Version. I have been running these together
for about a year now and there have been no problems with
them finding each other as a virus because I know that can
happen. My problem is about a week ago my Internet Explorer
wouldn't load pop-ups or links that I click that open up
into another browser. But now some load but not all. When I
first discovered the problem I ran ad-aware and norton. I
also deleted my cookies and temporary internet files. Then
I restarted. But they still wouldn't load. I waited for a
week and ran ad-aware and norton a few more times and I got
very few pop-ups back. I would say about 15% of them of
them back. I also have this other program that stopped
working. It is called Shadowfax and it is a recruiter for
the Online Role Playing game King of Chaos. It opens up
into Ms-Dos then when it loads to open the program I get
the error about the program doing an illegal operation then
the program shuts down. This program worked before as well.
It stopped working the same time my IE pop-ups stopped. I
am beginning to think that it is virus that I have not
detected but let me know what you think. It would be
greatly appreciated.

Thanks,
Amanda

PS: You are probably guessing how I sent this to you when
it pops up to reply. I am in my internet provider. It is
Compuserve 7.0 it is AOL's cheap partner. Let's just say I
prefer to use IE. Also the pop-ups work in Compuserve not IE.
 
Dealing with Trojans & Hijackware

A. Trojans

1. Check in at Windows Update and install all critical updates & reboot.

2. Download and run Stinger (http://vil.nai.com/vil/stinger/); then...

3. Update your virus definitions, enable Show Hidden Files
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339)
and then run a full system scan in Safe Mode
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
with nothing else running in background. Note the files identified and
removed then find the corresponding page for the file at your AV maker's
online support pages (e.g.,
http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html)
and follow *all* Removal steps, including editing the Registry if directed.

WinXP Only (WinME similar): If this scan finds anything, create a new
Restore Point then:

Disk Cleanup > More options > Delete all but the most recent Restore
Point.

B. Hijackware

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm

CoolWebSearch Chronicles
http://www.spywareinfo.com/~merijn/cwschronicles.html

Run these tools in the following order with nothing else running in
background:

1. CWShredder v1.59.1 (no updates available currently; fix all found)

2. Ad-Aware SE (reconfigure per Post #2 in
http://aumha.org/forum/viewtopic.php?t=5877; fix all found)

3. Spybot (RTFM but generally fix everything in red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/ or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

AumHa Forums
http://forum.aumha.org
 
I went to do the first step up told me to do and that was
to install all critical updates & reboot using wndows
update. well when I went to download them, they wouldn't
download. The download screen would just sit there and say
it is preparing to download. I let it sit for awhile(an
hour)and nothing happened. So I clicked cancel and got that
illegal operation error and it shut down IE. I tried it
again after I rebooted and got the same thing. I wasn't
sure if I should go on with out the first step or not. So
please let know! Thanks again!

Amanda

-----Original Message-----
Dealing with Trojans & Hijackware

A. Trojans

1. Check in at Windows Update and install all critical updates & reboot.

2. Download and run Stinger
Click to expand...
(http://vil.nai.com/vil/stinger/); then...
3. Update your virus definitions, enable Show Hidden Files
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339)
Click to expand...
and then run a full system scan in Safe Mode
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
Click to expand...
with nothing else running in background. Note the files identified and
removed then find the corresponding page for the file at your AV maker's
online support pages (e.g.,
http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html)
Click to expand...
and follow *all* Removal steps, including editing the Registry if directed.

WinXP Only (WinME similar): If this scan finds anything, create a new
Restore Point then:

Disk Cleanup > More options > Delete all but the most recent Restore
Point.

B. Hijackware

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm

CoolWebSearch Chronicles
http://www.spywareinfo.com/~merijn/cwschronicles.html

Run these tools in the following order with nothing else running in
background:

1. CWShredder v1.59.1 (no updates available currently; fix all found)

2. Ad-Aware SE (reconfigure per Post #2 in
http://aumha.org/forum/viewtopic.php?t=5877; fix all found)

3. Spybot (RTFM but generally fix everything in red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/ or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

AumHa Forums
http://forum.aumha.org
I have a 6 year old computer with an 4.66 megabytes
processor with only 96 SB RAM. The rest of my RAM previous
got wiped out by a virus. But that was 3 years ago. I have
windows 98 the second edition. Over the years I have tried
my hardest to keep this one in at least working condition.
It still is but I have some problems. I have Ad-Aware to
keep spyware and such out of my computer and I keep
ad-aware up to date. I also have Norton Antivirus 2003
Professional Version. I have been running these together
for about a year now and there have been no problems with
them finding each other as a virus because I know that can
happen. My problem is about a week ago my Internet Explorer
wouldn't load pop-ups or links that I click that open up
into another browser. But now some load but not all. When I
first discovered the problem I ran ad-aware and norton. I
also deleted my cookies and temporary internet files. Then
I restarted. But they still wouldn't load. I waited for a
week and ran ad-aware and norton a few more times and I got
very few pop-ups back. I would say about 15% of them of
them back. I also have this other program that stopped
working. It is called Shadowfax and it is a recruiter for
the Online Role Playing game King of Chaos. It opens up
into Ms-Dos then when it loads to open the program I get
the error about the program doing an illegal operation then
the program shuts down. This program worked before as well.
It stopped working the same time my IE pop-ups stopped. I
am beginning to think that it is virus that I have not
detected but let me know what you think. It would be
greatly appreciated.

Thanks,
Amanda

PS: You are probably guessing how I sent this to you when
it pops up to reply. I am in my internet provider. It is
Compuserve 7.0 it is AOL's cheap partner. Let's just say I
prefer to use IE. Also the pop-ups work in Compuserve
Click to expand...
not IE.

.
Click to expand...
 
Back
Top