IE 6.0 self-shutdown

[Guest]

The following programs began after I visited a commerical website of suspect quality by accident 18 hours ago. When I go to log in to Yahoo Mail or Hotmail, I click 'login' and the IE browser window closes itself. No error message appears. Concurrent with this problem, I am unable to download patches or updates from microsoft.com; when I click on the download button, the following page appears: "http://start-info.com". Finally, I was able to log in to yahoo mail earlier today, however, when I clicked on 'compose', the text box where i was supposed to write my message had pasted in it a copy of the 'http://start-info.com' webpage; I could not cut and paste this information out of the text box; hotmail did not have this problem when I logged in to it. Please help. Thanks!

 

[Frank Saunders, MS-MVP]

The following programs began after I visited a commerical website of
suspect quality by accident 18 hours ago. When I go to log in to
Yahoo Mail or Hotmail, I click 'login' and the IE browser window
closes itself. No error message appears. Concurrent with this
problem, I am unable to download patches or updates from
microsoft.com; when I click on the download button, the following
page appears: "http://start-info.com". Finally, I was able to log in
to yahoo mail earlier today, however, when I clicked on 'compose',
the text box where i was supposed to write my message had pasted in
it a copy of the 'http://start-info.com' webpage; I could not cut and
paste this information out of the text box; hotmail did not have this
problem when I logged in to it. Please help. Thanks!

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
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