find and delete or move these files so the folder is empty. If it doesn't
help, make a new profile too.
Outlook stores NK2 (nickname or autocomplete cache), SRS (send and receive
settings), XML (Navigation Pane), outlprnt, and VBA files as hidden files
in C:\Documents and Settings\username\Application Data\Microsoft\Outlook.
You can easily access it by pasting
%USERPROFILE%\Application Data\Microsoft\Outlook
in the Address bar of your browser or Windows Explorer.
Note that by default, Windows hides some of your user profile folders from
you. Change the settings in Windows Explorer's Tools, Folder Options, View
tab to show hidden files and folders and remove the check from hide system
files.
To learn more about the files Outlook uses and where they are stored, visit
http://www.slipstick.com/config/backup.htm.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list:
http://www.onenote-tips.net/
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