I try to email my contact list, but no one receives the email.

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Guest

I loaded all my contacts and seperated them in to categories. I click on a
category and hit action and click on new message to contact. An email form
pops up and I send it. It says that it has been sent but no one gets it. Am
I loading in the information wrong on the contacts. I even tried to create a
distribution list and It doesn't want to send. If I click on an individual
contact it does send.
 
What does the email form that "pops up" contain in its To: field?
What Outlook version and what mail transport?
 
2003 outlook

The outlook message email has all of the names in the category. The name
shows first then in <> or () has the persons email address.

Not sure about the mail transport

Russ Valentine said:
What does the email form that "pops up" contain in its To: field?
What Outlook version and what mail transport?
--
Russ Valentine
[MVP-Outlook]
Bunker said:
I loaded all my contacts and seperated them in to categories. I click on a
category and hit action and click on new message to contact. An email
form
pops up and I send it. It says that it has been sent but no one gets it.
Am
I loading in the information wrong on the contacts. I even tried to
create a
distribution list and It doesn't want to send. If I click on an
individual
contact it does send.
 
You don't know what kind of email account you use?
Are the email addresses in the To: field resolved (underlined)?
Do you get any error messages about some of your Contacts not having email
addresses before the New Message Window opens?
--
Russ Valentine
[MVP-Outlook]
Bunker said:
2003 outlook

The outlook message email has all of the names in the category. The name
shows first then in <> or () has the persons email address.

Not sure about the mail transport

Russ Valentine said:
What does the email form that "pops up" contain in its To: field?
What Outlook version and what mail transport?
--
Russ Valentine
[MVP-Outlook]
Bunker said:
I loaded all my contacts and seperated them in to categories. I click
on a
category and hit action and click on new message to contact. An email
form
pops up and I send it. It says that it has been sent but no one gets
it.
Am
I loading in the information wrong on the contacts. I even tried to
create a
distribution list and It doesn't want to send. If I click on an
individual
contact it does send.
 
It is the company server all I really know is it is a t1 line and it is
operated by Nortel.

Yes they are underlined

No Error Message

Russ Valentine said:
You don't know what kind of email account you use?
Are the email addresses in the To: field resolved (underlined)?
Do you get any error messages about some of your Contacts not having email
addresses before the New Message Window opens?
--
Russ Valentine
[MVP-Outlook]
Bunker said:
2003 outlook

The outlook message email has all of the names in the category. The name
shows first then in <> or () has the persons email address.

Not sure about the mail transport

Russ Valentine said:
What does the email form that "pops up" contain in its To: field?
What Outlook version and what mail transport?
--
Russ Valentine
[MVP-Outlook]
I loaded all my contacts and seperated them in to categories. I click
on a
category and hit action and click on new message to contact. An email
form
pops up and I send it. It says that it has been sent but no one gets
it.
Am
I loading in the information wrong on the contacts. I even tried to
create a
distribution list and It doesn't want to send. If I click on an
individual
contact it does send.
 
Then it's time to check with the administrator of your mail server to see
how many recipients they allow.
--
Russ Valentine
[MVP-Outlook]
Bunker said:
It is the company server all I really know is it is a t1 line and it is
operated by Nortel.

Yes they are underlined

No Error Message

Russ Valentine said:
You don't know what kind of email account you use?
Are the email addresses in the To: field resolved (underlined)?
Do you get any error messages about some of your Contacts not having
email
addresses before the New Message Window opens?
--
Russ Valentine
[MVP-Outlook]
Bunker said:
2003 outlook

The outlook message email has all of the names in the category. The
name
shows first then in <> or () has the persons email address.

Not sure about the mail transport

:

What does the email form that "pops up" contain in its To: field?
What Outlook version and what mail transport?
--
Russ Valentine
[MVP-Outlook]
I loaded all my contacts and seperated them in to categories. I
click
on a
category and hit action and click on new message to contact. An
email
form
pops up and I send it. It says that it has been sent but no one
gets
it.
Am
I loading in the information wrong on the contacts. I even tried to
create a
distribution list and It doesn't want to send. If I click on an
individual
contact it does send.
 
Interesting? They can control the amount of receipients an email can go to?

Does it matter if the email address next to there name is in ( ) or < >?

Russ Valentine said:
Then it's time to check with the administrator of your mail server to see
how many recipients they allow.
--
Russ Valentine
[MVP-Outlook]
Bunker said:
It is the company server all I really know is it is a t1 line and it is
operated by Nortel.

Yes they are underlined

No Error Message

Russ Valentine said:
You don't know what kind of email account you use?
Are the email addresses in the To: field resolved (underlined)?
Do you get any error messages about some of your Contacts not having
email
addresses before the New Message Window opens?
--
Russ Valentine
[MVP-Outlook]
2003 outlook

The outlook message email has all of the names in the category. The
name
shows first then in <> or () has the persons email address.

Not sure about the mail transport

:

What does the email form that "pops up" contain in its To: field?
What Outlook version and what mail transport?
--
Russ Valentine
[MVP-Outlook]
I loaded all my contacts and seperated them in to categories. I
click
on a
category and hit action and click on new message to contact. An
email
form
pops up and I send it. It says that it has been sent but no one
gets
it.
Am
I loading in the information wrong on the contacts. I even tried to
create a
distribution list and It doesn't want to send. If I click on an
individual
contact it does send.
 
Indeed. Most mail servers set a limit on how many recipients you can send to
in an effort to reduce spam.

If what you've told me is all correct, that's the only explanation left. If
the address is resolved and if you can send to that Contact as an
individual, what else can it be?
--
Russ Valentine
[MVP-Outlook]
Bunker said:
Interesting? They can control the amount of receipients an email can go
to?

Does it matter if the email address next to there name is in ( ) or < >?

Russ Valentine said:
Then it's time to check with the administrator of your mail server to see
how many recipients they allow.
--
Russ Valentine
[MVP-Outlook]
Bunker said:
It is the company server all I really know is it is a t1 line and it is
operated by Nortel.

Yes they are underlined

No Error Message

:

You don't know what kind of email account you use?
Are the email addresses in the To: field resolved (underlined)?
Do you get any error messages about some of your Contacts not having
email
addresses before the New Message Window opens?
--
Russ Valentine
[MVP-Outlook]
2003 outlook

The outlook message email has all of the names in the category. The
name
shows first then in <> or () has the persons email address.

Not sure about the mail transport

:

What does the email form that "pops up" contain in its To: field?
What Outlook version and what mail transport?
--
Russ Valentine
[MVP-Outlook]
I loaded all my contacts and seperated them in to categories. I
click
on a
category and hit action and click on new message to contact. An
email
form
pops up and I send it. It says that it has been sent but no one
gets
it.
Am
I loading in the information wrong on the contacts. I even tried
to
create a
distribution list and It doesn't want to send. If I click on an
individual
contact it does send.
 
Good Point! Thanks for all your insight!

Russ Valentine said:
Indeed. Most mail servers set a limit on how many recipients you can send to
in an effort to reduce spam.

If what you've told me is all correct, that's the only explanation left. If
the address is resolved and if you can send to that Contact as an
individual, what else can it be?
--
Russ Valentine
[MVP-Outlook]
Bunker said:
Interesting? They can control the amount of receipients an email can go
to?

Does it matter if the email address next to there name is in ( ) or < >?

Russ Valentine said:
Then it's time to check with the administrator of your mail server to see
how many recipients they allow.
--
Russ Valentine
[MVP-Outlook]
It is the company server all I really know is it is a t1 line and it is
operated by Nortel.

Yes they are underlined

No Error Message

:

You don't know what kind of email account you use?
Are the email addresses in the To: field resolved (underlined)?
Do you get any error messages about some of your Contacts not having
email
addresses before the New Message Window opens?
--
Russ Valentine
[MVP-Outlook]
2003 outlook

The outlook message email has all of the names in the category. The
name
shows first then in <> or () has the persons email address.

Not sure about the mail transport

:

What does the email form that "pops up" contain in its To: field?
What Outlook version and what mail transport?
--
Russ Valentine
[MVP-Outlook]
I loaded all my contacts and seperated them in to categories. I
click
on a
category and hit action and click on new message to contact. An
email
form
pops up and I send it. It says that it has been sent but no one
gets
it.
Am
I loading in the information wrong on the contacts. I even tried
to
create a
distribution list and It doesn't want to send. If I click on an
individual
contact it does send.
 
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