I receive messages repeated

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

For example a folder named John receives mails from John but also makes a
copy to the Inbox as well as more copies to the folder John. How can I fix
this and receive only one? I keep deleting emails!
Thank you!
 
In
Gabriela said:
For example a folder named John receives mails from John but also
makes a copy to the Inbox as well as more copies to the folder John.
How can I fix this and receive only one? I keep deleting emails!
Thank you!
Click to expand...

Do you have rules set up for mail from John? If so, it sounds like there's a
problem with the rule. What's in the rule? Have you tried re-creating it
from scratch, to see where the problems might be?

NB: When you post in here, always include your version, SP level, and mode
(if applicable) of Outlook - you can find this information in Help | About.
Also include the type of mail account(s) you use and any other pertinent
details. Be sure to put a consise summary of your question in the subject
line, and the full details in the body of your post.
 
Gabriela said:
For example a folder named John receives mails from John but also
makes a copy to the Inbox as well as more copies to the folder John.
How can I fix this and receive only one? I keep deleting emails!
Click to expand...

Try adding the "stop processing more rules" action to your rules.
 
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