I need a new CD...how can I get one?

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Guest

I purchased an XP Pro a while back. Now that I want to reformat my computer,
my CD doesn't work. Does Microsoft offer a program or service that replaces
my CD if I send them back my bad one? I would hate to go out and buy a brand
new one...costs way too much. Again, I have a licensed CD key...I only need
the CD.

Any help is appreciated.

Thanks.
 
mcky777 said:
I purchased an XP Pro a while back. Now that I want to reformat my computer,
my CD doesn't work. Does Microsoft offer a program or service that replaces
my CD if I send them back my bad one? I would hate to go out and buy a brand
new one...costs way too much. Again, I have a licensed CD key...I only need
the CD.

Any help is appreciated.

Thanks.
Click to expand...


If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact the computer's
manufacturer.

--

Bruce Chambers

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You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
mcky777 said:
I purchased an XP Pro a while back. Now that I want to reformat my computer,
my CD doesn't work. Does Microsoft offer a program or service that replaces
my CD if I send them back my bad one? I would hate to go out and buy a brand
new one...costs way too much. Again, I have a licensed CD key...I only need
the CD.

Any help is appreciated.

Thanks.
Click to expand...

Find a friend that has the exact same flavor of XP, ie retail or OEM
from the same vendor, and make a copy of their CD. It's the COA that's
unique not the CD other than the CD must match the type of COA.
 
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