I Lost My Windows Cd Key

  • Thread starter Thread starter Ahmed Fathy
  • Start date Start date
A

Ahmed Fathy

i buyed a new computer and the company didn't put the
product key on the case i contacted them but they told me
thats not there problem Please Help Me

I Have Windows XP Home Edition
 
If your computer is still operational:

Retrieve your Windows XP CD key
http://michaelstevenstech.com/ViewKeyXP.htm

[Courtesy of Michael Stevens, MS-MVP]


If your computer is not operational:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

OEM versions of Windows XP are not supported by
Microsoft. Only "retail versions" of Windows XP are
supported by Microsoft. Microsoft cannot issue you
a replacement Product Key for an OEM version.... only
if it were a "retail version". Technical support for an
OEM version is the responsibility of the company that
sold you the OEM version of Windows XP.


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

--------------------------------------------------------------------------------------------


| i buyed a new computer and the company didn't put the
| product key on the case i contacted them but they told me
| thats not there problem Please Help Me
|
| I Have Windows XP Home Edition
|
|
 
Ahmed Fathy said:
i buyed a new computer and the company didn't put the
product key on the case i contacted them but they told me
thats not there problem Please Help Me

I Have Windows XP Home Edition
Click to expand...

It is entirely their problem.
They MUST supply you with a COA (Certificate of Authenticity) which has the
Product Activation Key on it.
See
http://www.microsoft.com/resources/howtotell/windows/default.aspx?lang=ww

If they do not satisfy going through the above them they may be selling you
a pirated copy of Windows XP etc.
If so report them to Microsoft (e-mail address removed)

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups
 
Ahmed Fathy said:
i buyed a new computer and the company didn't put the
product key on the case i contacted them but they told me
thats not there problem Please Help Me

I Have Windows XP Home Edition
Click to expand...

What was the name of the company so I don't buy a computer from them.
 
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